Problems During Commissioning - Conergy SmartControl System Manual De Uso

7 Commissioning
7.3

Problems during commissioning

If an individual or multiple LEDs on the Conergy SmartControl
light up red for approximately 3 s, then a fault has occurred.
Please note that some faults are temporary and disappear
again after a short period. The Conergy SmartControl
reports, for example, if it cannot establish an Internet
connection. The fault will generally be rectified with the next
dial-in attempt.
If an individual or multiple LEDs on the Conergy SmartControl
light up red repeatedly,
| Check the cabling and make any necessary adjustments.
Conergy Service
The following tables provide a list of possible causes of the
fault, and actions to be taken. If an individual or multiple
LEDs on the Conergy SmartControl then continue to light up
red, or if the Alarm LED lights up, please contact Conergy
Service.
To enable Conergy Service (Tel. 0180 5 553966 [14 ct/min],
control@conergy.com) to respond quickly and accurately,
please provide the following information:
| Invoice number (delivery note if applicable)
| Serial number of the Conergy SmartControl (serial no.)
| Brief description of the fault
| Is the fault reproducible?
| Fault codes of the LED displays (see tables below)
| What are the irradiation conditions?
| Information about the PV system such as module type,
circuitry, solar generator voltage.
| Is it a tracked or untracked PV system?
| Information on system configuration
70 Conergy SmartControl System
Operating manual