Warranty; Our Customer Service Staff Is Here To Help You; For Questions Regarding Your Blackstone Product, Or If You Need; Replacement Parts, Please Register - Blackstone 1813 El Manual Del Propietario

Model 1813 | Owner's Manual | F.A.Q.
F. A .Q.
Q. What types of cooking oils can I use to season my griddle?
A. We recommend the following oils for seasoning purposes: olive oil,
vegetable oil, canola oil, coconut oil, flax seed oil and sesame oil. (Please
reference the Griddle Seasoning Instructions section of the Care &
Maintenance chapter.)
Q. Can I use dish detergent to clean my griddle?
A. Grease cutting dish detergents will erase the seasoning on the griddle and
should not be used after griddle is seasoned. For tough spots use table salt
and hot water and always coat with a thin layer of oil once you are finished
cleaning. (For griddle cleaning instructions, please reference the Cleaning
Your Griddle section of the Care & Maintenance chapter.)
Q. Why does my griddle surface look dull and dry instead of shiny
and black?
OUR CUSTOMER
A. Seasoning is a continuous process. Over time and the more often you use
SERVICE STAFF IS
your griddle top, the more shiny, black and non-stick it will become.
HERE TO HELP YOU!
Q: Can I cut directly on the griddle top?
For questions regarding your
Blackstone product, or if you need
A: Yes, you can. Cutting on the griddle top will not harm it.

replacement parts, please register

your griddle at

Q. What if my griddle starts to rust?

blackstoneproducts.com/register

and contact us at:

A. If rust appears on the griddle surface, rub it off with steel wool
or low grit sandpaper and re-season the surface (youtube.com/
watch?v=thPE2IgnSiI). Take care to always completely dry your griddle


PHONE:

before storing and keep away from rain and sprinklers. It is also important to

435-252-3030 ext 1

keep your griddle covered. (For proper storage techniques, please reference
the General Care section of the Care & Maintenance chapter.)

EMAIL:

support@blackstoneproducts.com

*CUSTOMERS IN HUMID OR COASTAL CLIMATES MAY REQUIRE MORE
FREQUENT SEASONINGS AND THE USE OF HEAVIER COOKING OILS TO
ONLINE:
AVOID RUSTING AND CORROSION.*
blackstoneproducts.com/pages/support
For more FAQ's visit blackstoneproducts.com/faq
We are pleased to help you with any
questions concerning griddle use,
replacement parts, or your warranty.
Our customer service staff can be
reached Monday through Friday
from 7:00 am to 5:00 pm Mountain
Standard Time.
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NORTH ATLANTIC IMPORTS LLC
1-YEAR WARRANT Y
North Atlantic Imports, the
North Atlantic Imports LLC's obliga-
manufacturer, will warranty for one tion under this warranty is limited
year from purchase all parts, work- to replacing or repairing, free of
manship, and finishes. It will be the charge, any part or parts that may
manufacturer's option as to whether prove, to the satisfaction of North
to repair or replace any of the above Atlantic Imports LLC, to be defective
items. All warranties are limited to under normal home use and service
the original purchaser only. This within the following stated periods
warranty does not cover any liability of time from the date of purchase;
on the part of North Atlantic for one year from purchase, all parts,
Imports, its agents or employees,
finish, and workmanship. Should
for any indirect or consequential any failure to conform to this
damages for breach of warranty. The warranty become apparent during
purchaser must follow the manufac- applicable warranty periods stated
turer's usage instructions. above, the original purchaser must
notify North Atlantic Imports LLC
Under no circumstances is the
of breach of warranty within the
manufacturer responsible for
applicable warranty period.
damages from the failure to operate
the cooking station properly. It is North Atlantic Imports LLC shall
the responsibility of the purchaser upon notice and compliance by
to establish the warranty period by the original purchaser with such
verifying the original purchase date instructions, correct such noncon-
with original sales receipt. formity by repair or replacement
of the defective part or parts.
For more detailed explanation of
Correction in the manner provided
the warranty, read below:
above shall constitute a fulfillment
of all obligations of North Atlantic
North Atlantic Imports LLC
Imports LLC with respect to the
warrants to the owner that the
quality of the product.
product covered by this agreement
is free from defects in material and
North Atlantic Imports LLC does
workmanship under normal use and
not warrant this equipment to
service for which it was intended
meet the requirement of any safety
if, but only if, it has been operated
code of any state, municipality or
in accordance with North Atlantic
other jurisdiction, and the orig-
Imports LLC instructions exclu-
inal purchaser assumes all risk
sively for domestic use, and not for
and liability whatsoever resulting
private or public club, institutional
from the use thereof, whether
or commercial purposes.
used in accordance with North
Atlantic Imports LLC instructions
or otherwise.

Warranty

| Owner's Manual | Model 1813
This warranty does not cover and is
intended to exclude any liability on
the part of North Atlantic its agents,
servants or employees whether
under this warranty or implied
by law for any indirect or conse-
quential damages for breach on
any warranty. The purchaser must
establish all applicable warranty
periods pursuant to this warranty by
verifying the original purchase date
by producing the dated sales receipt.
This warranty shall not apply to this
product or any other part thereof
which has been subject to accident,
negligence, alteration, abuse, or
misuse or which has been repaired
or altered without North Atlantic
written consent, outside of North
Atlantic Imports LLC factory.
North Atlantic Imports LLC makes
no warranty whatsoever in respect
to accessories or parts not supplied
with it. This warranty shall apply
only within the boundaries of
the Unites States of America.
This warranty gives the original
purchaser specific rights, and the
original purchaser may also have
other rights, which vary from
state to state.
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