EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Emergencies
Possible Cause
Gas leaking from
Damaged Hose or Gas Line
cracked/cut/burned
hose
Gas leaking from LP
Mechanical failure due to rusting or
cylinder
mishandling.
Gas leaking from LP
Failure of cylinder valve from mishandling or
cylinder valve
mechanical failure.
Gas leaking between
Improper installation, connection not tight,
LP cylinder and
failure of rubber seal.
regulator connection
Fire coming through
Fire in burner tube section of burner due to
control panel
blockage.
Grease fire or
Too much grease buildup in burner pan area.
continuous excessive
flames above cooking
surface
Regulator no sealed on inlet gas pipe on
Gas leaking at NG
side burner.
appliance regulator
Faulty regulator.
Troubleshooting
Problem
Possible Cause
GAS ISSUES:
Burner(s) will not light
Trying to light wrong burner.
using ignitor. See
Electronic Ignition
Burner not engaged with control valve.
Troubleshooting also.
Obstruction in burner.
Continued on next
page
No gas flow.
Vapor lock at coupling nut to LP cylinder.
Coupling nut and LP cylinder valve not fully
connected.
ELECTRICAL ISSUES:
Electrode cracked or broken; "sparks at
crack."
Electrode tip not in proper position.
Wire and/or electrode covered with cooking
residue.
Prevention/Solution
Turn OFF gas at supply. If anything is burned or damaged, replace
the gas line, hose, or regulator. Discontinue use of product until a
plumber has investigated cause and corrections are made.
Replace LP cylinder.
Turn
OFF LP cylinder valve. Return LP cylinder to gas supplier.
Turn OFF LP cylinder valve. Remove regulator from cylinder and
visually inspect rubber seal for damage. See LP Cylinder Leak Test
and Connecting Regulator to the LP Cylinder.
Turn OFF control knobs and gas supply. Leave lid open to allow
flames to die down. After fire is out and side burner is cold, remove
burners and inspect for spider nests or rust. See Natural Hazard and
Cleaning the Burner Assembly pages.
Turn OFF control knobs and gas supply. Leave lid open to allow
flames to die down. After cooling, clean food particles and excess
grease from inside firebox area, grease tray and other surfaces.
Turn OFF gas supply. Disconnect inlet gas lines from regulator. Remove
regulator from side burner and re-seal to inlet pipe. Re-connect gas lines to
regulator.
Replace regulator.
Prevention/Solution
See instructions on lid and in Use and Care section.
Make sure orifice holders are positioned inside of burner tubes.
Ensure burner tubes are not obstructed with spider webs or other
matter. See cleaning section of Use and Care.
Make sure LP cylinder is not empty or NG gas supply is on. If LP
cylinder is not empty, refer to "Sudden drop in Gas Flow."
Turn
OFF knobs and disconnect coupling nut from LP cylinder.
Wait 30 seconds, reconnect and retry.
Turn the coupling nut approximately one-half to three-quarters
additional turn until solid stop. Tighten by hand only-do not use tools.
Replace electrode(s).
Tip of electrode should be pointing toward gas port opening on
burner. The distance should be 1/8" to 1/4". Adjust if necessary.
Clean wire and/or electrode with rubbing alcohol and clean swab.
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