PROBLEM
Burners burn with a yellow or orange flame, in
conjunction with the smell of gas. (This is normal for
the burner lighting tube.)
Sear Station
burner does not light.
®
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com.
PROBLEM
Rotisserie burner does not light.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
web site. Log onto www.weber.com.
PROBLEMS
Grill light does not turn on.
Grill light turned off and will not turn back on.
Grill light does not turn off.
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site.
Log onto www.weber.com.
28
SEAR STATION
TROUBLESHOOTING
®
CHECK
Inspect spider/insect screens for possible obstructions.
(Blockage of holes.)
Did you ignite the two adjacent main burners? (Refer to
"SEAR STATION
IGNITION & USAGE" instructions for
®
safe lighting procedure.)
Does burner light with a match?
Does the igniter work? Do you see a spark when you
repeatedly use the snap igniter?
ROTISSERIE TROUBLESHOOTING
CHECK
Did you hold the burner control knob in and hold in for 20
seconds until after burner ignited?
Did you wait to see the entire ceramic surface become
alight before counting 20 seconds?
Did you repeatedly use the snap ignition until the burner
ignited?
Does the igniter work? Do you see a spark when you
repeatedly use the snap igniter?
GRILL LIGHT TROUBLESHOOTING
The grill light will activate only when lid is open. Lift the lid to the open position and press the AWAKE button.
Install new batteries. When installing new batteries (alkaline only), confirm that each battery's plastic wrapping has
been removed. Verify that the batteries are in good condition and have been installed correctly. Refer to "MAINTAINING
THE GRILL LIGHT."
The light is programmed to turn off automatically after 30 minutes of inactivity. To reactivate the light, make sure lid is
open and press the AWAKE button. Refer to "MAINTAINING THE GRILL LIGHT."
The grill light is equipped with a tilt sensor. The tilt sensor turns the light ON when grill lid is opened and OFF when
the grill lid is closed.
NOTE: The AWAKE button will not turn the grill light off. To turn the light off, put the lid in the closed position.
SOLUTION
Clean spider/insect screens (refer to "ANNUAL
MAINTENANCE").
Verify adjacent main burner ignition by visual inspection
of a flame.
m WARNING: If ignition does not occur in
five seconds, turn burner control OFF,
wait five minutes to let the gas clear
before you try again.
If you can light burner with a match, then check the
Crossover
Channel on the sear burner (refer to
®
"MAINTENANCE" for burner removal and cleaning
procedure).
Try manually lighting the burner (refer to "SEAR
STATION
IGNITION & USAGE"). Call Customer Service.
®
SOLUTION
Try to relight burner by holding burner control knob in
and continue holding in until 20 seconds after burner has
ignited.
When relighting burner by holding burner control knob
in, wait to see the entire ceramic surface become alight
before counting 20 seconds.
After waiting five minutes for gas to clear, try repeatedly
to use the snap igniter until the burner ignites. Refer to
"ROTISSERIE BURNER IGNITION & USAGE".
Try manually lighting the burner. Refer to "ROTISSERIE
BURNER MANUAL IGNITION". Call Customer Service.
SOLUTIONS