Things to check before calling the Technical Service
General requirements for
operation
What to do if...
... the appliance does not work ...
• Check that it is plugged in properly.
• Check that the mains electricity supply is
working. Check the fuse box.
• Set the thermostat to a lower
temperature.
... the appliance does not work and the
symbol indicating that the condensed
water tank is full is displayed on the
screen ...
• Set the appliance on a flat surface. If the
symbol does not disappear, empty the
water tank. Make sure that the tank is
refitted properly afterwards. (See
instructions in "Cooling".
... the appliance does not reduce room
temperature sufficiently ...
• Check the joins on the hot air expulsion
tube.
• Make sure that the expulsion tube is not
too bent and that it is not extended to
m o re than 140 cm.
• Make sure that the plug is fitted on the
drainage water pipe.
• Fit the suction pad to close the window
as far as possible.
• Lower blinds to reduce direct sunlight.
... the fault symbol is displayed on the
screen ...
• Get in touch with an authorised dealer,
customer service or the manufacturer's
Technical Service Network.
... there is water on the control panel
grille or on the basic filter housing ...
• There is no cause for concern. This is
normal.
Noise
... the appliance makes a lot of noise ...
Some noise is normal and other types of
noise can be solved easily. You need to be
able to distinguish between these types of
noise:
Perfectly normal noise
• The sound of water flowing in cycles is
due to the pump, which circulates the
water to enhance the power of the
appliance.
• A dull, humming sound is inevitable due
to the compressor.
• A faint, whistling sound is due to the
refrigerant passing through the thinner
pipes on the appliance when the
compressor starts up.
• A short clicking sound is produced when
the pump connects and disconnects or
when the regulator connects or
disconnects the electronics system.
Easy-to-solve noises
• Make sure that the air expulsion tube
and the diffusion and collection sleeves
are fitted properly onto the appliance.
• Make sure that the air intakes and
outlets on the appliance are free of
obstacles.
• Make sure that the appliance is not in
direct contact with furniture or other
appliances. The air output may be
flowing directly onto these and thereby
increasing the noise level.
Any other type of fault or repair work
should be dealt with by a specialised
Technician. Get in touch with your
authorised dealer, customer service or
the Technical Service Network.
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