IMPORTANT SAFETY GUIDELINES
Do not exceed maximum recommended number of sheets when feeding paper into
shredder.
Do not put paper clips or staples into shredder to avoid damaging the blades.
Do not put adhesive paper, tapes or cloth into shredder to avoid damaging the
blades.
Always unplug the shredder before cleaning the waste bin.
Unplug the shredder if not in use for extended periods of time.
Keep ties, jewelry, hair, etc. away from the shredder feed opening to insure personal
safety.
Avoid touching the feed opening with hands.
Keep aerosol products away from shredder as these can damage motor.
Do not place near heat sources or in humid environment for a extended periods of
time.
Place shredder far away from areas frequented by children and pets.
Product is not intended for use by children (product is not a toy).
OPERATION
1. Read and follow all safety instructions before using the shredder.
2. Make sure that shredder head is resting securely on top of waste bin.
3. Insert the power cord into electrical outlet.
4. Turn switch to "AUTO" position, putting shredder in standby mode.
5. Insert sheet of paper into the feed opening and shredder should automatically begin
shredding.
6. Once paper has cleared the shredder head, shredder should return to standby mode.
EMPTY WASTE BIN
1. Unplug the shredder power cord from the electrical outlet.
2. Remove the shredder head from the waste bin by lifting it straight up.
3. Empty the waste bin.
4. Replace Shredder head on waste bin
5. Plug shredder power cord back into outlet.
CLEARING PAPER JAMS
1. Turn the switch to "REV" position.
2. Shredder will rotate in opposite direction expelling any jammed paper out top of
shredder head.
3. Once the Shredder head has been cleared, turn the switch back to the "AUTO"
position.
4. Reduce the number of sheets to be shredded at one time.
OVERHEAT PROTECTION
1. Frequent or continuous use may cause motor to exceed normal operating
temperature.
2. After approximately 1 ½ minutes of continuous operation, the overheat protection
feature causes motor to shut off.
3. Unplug the shredder power cord from the electrical outlet and allow shredder motor
to cool (approximately 40 minutes to completely cool).
4. Once the motor has cooled it will return to normal operation.
2
TROUBLESHOOTING TIPS
PROBLEM: Shredder motor continues to run after shredding is complete.
CAUSE: The waste bin is full and not allowing paper to exit shredder head.
SOLUTION: Unplug the shredder and empty the waste bin.
PROBLEM: Shredded paper does not completely exit shredder head.
CAUSE: Shredded paper is caught in the blade slots.
SOLUTION: Turn switch to "REV" position to clear. You may also need to unplug
shredder and manually remove paper from shredder exit.
PROBLEM: Shredder does not run when paper is fed into feed opening.
CAUSE: Paper is not entering feed opening at a proper angle to touch activating
sensor.
SOLUTION: Remove and adjust the position of the paper so that activates the motor.
CAUSE: Paper is too thin, soft, wrinkled to activate shredder motor.
SOLUTION: Remove paper and fold it before inserting it into shredder.
PROBLEM: Paper is jammed and shredder does not run in "AUTO" position.
CAUSE: Too many sheets of paper are being fed into shredder at one time.
SOLUTION: Turn switch to "REV" position and clear.
PROBLEM: Shredder does not run in "AUTO" or "REV" position.
CAUSE: Motor exceeded operating temperature, overheat protection feature shut
it off.
SOLUTION: Unplug the shredder and allow it to cool at least 40 minutes before using
again.
CONSUMER ASSISTANCE
EMAIL: LHLPCustomerService@LHLPinc.com
ADDRESS: Consumer Assistance Dept.
LH Licensed Products, Inc.
860 East Sandhill Avenue
Carson, CA 90746 USA
TELEPHONE: US/Canada 1-877-354-5457 (Toll Free)
Australia 0011-800-5325-7000 (Toll Free)
Germany 00-800-5325-7000 (Toll Free)
CALL CENTER HOURS: US/Canada 7am – 5pm (PST) Mon - Fri
Australia 12am - 10am (AEST) Tue–Sat
Germany 4pm - 2am (CET) Mon–Fri
CALL BACK HOURS: Australia 12am – 3pm (AEST) Tue–Sat
Germany 4pm - 7am (CET) Mon–Fri
INTERNATIONAL CALL BACK HOURS:
If you need to speak with a consumer assistant and cannot contact us during the Call Center
hours above, please send an email or leave a telephone message, including your Name,
Telephone Number and the best time for us to contact you during the Call Back hours
above. Your call will be returned next working day.
3