Troubleshooting Guide - NORPOLE EWCIM350S Manual De Usuario

TROUBLESHOOTING GUIDE

Please reference the below table to identify the cause and solution of your particular problem. If you
cannot solve the problem on your own, please contact our Customer Service Department toll-free at
888-775-0202.
PROBLEM POSSIBLE CAUSE
The ice
The voltage is lower than
maker does 98V.
not work.
The ambient temperature
is too low (< 50 ° F / 10 ° C).
The The refrigerant leaks.
compressor
The refrigerating system is
is
blocked.
functioning,
Solenoid valve opens
however no
constantly.
ice was
made.
The condensing fan does
not work.
The hall element is located
on the sprinkler. It is a
sensor that detects ice
thickness and ice level. It
may not be functioning.
The Water shortage.
compressor
does not
Ice full.
work.
The shell temperature
is too high.
The water There is a water shortage in
low the water supply system.
indicator
light is
The water inlet valve is
illuminated.
damaged.
Water pressure is too
low.
SOLUTION
Turn off the ice maker. Restart the unit only when
the voltage is normal.
Try using the ice maker again when the ambient
temperature is above 50 ° F / 10 ° C.
Refill the refrigerant and test for leakage.
Replace the filter for the N₂ filling system.
Replace the solenoid valve.
Check whether the condensing fan works.
Verify that the hall element is in its proper position
(you may find the hall element on the lower right
corner of the sprinkler) and is functioning.
Check the water supply system (water inlet valve
and water inlet tube).
Remove some ice.
Turn off the ice maker. Restart the unit in
approximately 1 hour.
Ensure the water supply system is connected to a
potable water supply and there are no obstructions.
Then restart the ice maker.
Check the water inlet valve.
The water pressure should not be lower
than 1 kg/cm².
EN - 14
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