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PROBLEM
1. Unit will not lift load.
2. Unit will not sustain load or feels "spongy" under load.
3. Unit will not lift to full height.
4. Handle tends to raise up while the unit is under load.
5. Unit still does not operate.
OnE YEAr WArrAnTY
CARQUEST warrants that all jacks and service related equipment will be free from defects in material and workmanship
for a period of 1 year following the original date of purchase. This warranty is extended to the original retail purchaser
only. If any CARQUEST Professional Lifting item proves to be defective during this period, it will be replaced or repaired,
at our option, without charge. This warranty does not apply to damage from accident, overload, misuse or abuse, nor
does it apply to any equipment which has been altered or used with special attachments other than those recom-
mended. This warranty does not cover repairs made by anyone who is not a CARQUEST Professional Lifting Equipment
Authorized Repair Center.
The following items possess an over-the-counter exchange warranty for 1 year. This allegedly defective product must be
returned, accompanied by a receipt showing proof-of-purchase to a CARQUEST Auto Parts store.
• Bottle Jacks: 3108, 3112, 3120, 3121
• Floor Jacks: 3202, 3235, 38747
• Stands:
3203, 3206, 3210, 3211, 3207
All other jacks or service-related equipment will be replaced or repaired at CARQUEST's option during the 1 year warranty
period. During the 1 year warranty period, all alleged defective product and/or part must be shipped, freight prepaid,
along with proof of date-of-purchase, to your nearest CARQUEST Professional Lifting Equipment Authorized Warranty
Center. Be certain to include your name, address and phone number along with proof-of-purchase information, and a
brief description of the alleged defect. The product will be returned to the customer, freight prepaid.
In no event shall CARQUEST be liable for incidental or consequential damages. The liability on any claim for loss or
damage arising out of the sale, resale or use of a jack or related service equipment, shall in no event exceed the pur-
chase price. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED IN CONNECTION WITH THE SALE
OF CARQUEST PROFESSIONAL LIFTING EQUIPMENT. ALL OTHER WARRANTIES, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.
EQP38747
ACTION
Purge air from hydraulic system by following procedure
under SETUP.
Purge air from hydraulic system as above.
Purge air from hydraulic system as above.
Pump the handle rapidly several times to push oil past ball
valves in power unit.
Contact CARQUEST warranty disposition.
5
rev. 03/30/09