Troubleshooting - Homewerks 55-K821S-SS-T Instrucciones De Instalación

TROUBLESHOOTING

PROBLEM
Faucet leaks underneath handle. Bonnet has come loose or O-ring on cartridge
Water does not completely
shut off.
Faucet leaks around aerator.
Faucet has an improper water
pattern.
Water will not shut off when
turning the handle to the off
position.
The sensor is not activating the
water flow.
The water flow is low.
The LED light in the sensor is
flashing continuously.
HomewerksWW.com
POSSIBLE CAUSE
is dirty or twisted.
Rubber valve seat is dirty, stuck, or broken.
The aerator is improperly fitted, dirty, or
small parts inside the aerator are improperly
installed.
The aerator is dirty or small parts inside the
aerator are improperly installed.
The cartridge is damaged.
The sensor window needs to be cleaned.
The control box is broken.
The washer on the "in" end of the control
box is dirty or damaged.
The battery level is low.
SOLUTION
1. Move the handle to the OFF position. Unscrew the handle screw and remove
the handle.
2. Tighten the bonnet by turning it clockwise. Move the cartridge stem to the ON
position. The leak should stop draining out from around the cartridge stem.
3. If the leak does not stop, shut off the water supply. Remove the bonnet by
turning it counterclockwise. Lift out the cartridge valve. Inspect the larger
o-ring on the cartridge bonnet and the smaller o-ring on the cartridge stem.
Remove any debris from the o-rings. If either o-ring is twisted, straighten it. If
either o-ring is damaged, replace the cartridge by calling customer service.
4. Position the cartridge back into the faucet body. Make sure the ridges on the
two sides of the cartridge bonnet fit into the grooves on the two sides of the
faucet body. Tightly screw the bonnet onto the faucet body.
5. Reinstall the handle.
1. Shut off the water supply.
2. Remove the handle from the faucet body. Loosen the bonnet by turning it coun-
terclockwise. Lift out the cartridge assembly.
3. Inspect the rubber valve seat in the faucet body. If there is debris or brass
scrap on the surface of the seat, remove it. If the rubber seat is stuck tightly in
the water inlet hole, push it gently with a fingertip so it moves up and down
smoothly. The spring (smaller end up) must be placed back underneath
the valve seat. If the rubber valve seat is worn out or broken, replace the
cartridge by calling customer service.
4. Position the cartridge back into the faucet body. Make sure the ridges on the
two sides of the cartridge bonnet fit into the grooves on the two sides of the
faucet body. Tightly screw the bonnet onto the faucet body.
5. Reinstall the handle.
1. Remove the aerator from the spout by turning it clockwise. Inspect the black
rubber packing inside the aerator. The rubber packing should be flat.
2. Screw the aerator back onto the spout and tighten.
1. Remove the aerator from the spout by turning it clockwise.
2. Gently flush the small parts inside the aerator to clear away any debris.
3. Reinstall the small parts as shown in the replacement parts exploded diagram.
Metal screens must be flat and the plastic supporter must be straight.
4. Screw the aerator back onto the spout and tighten.
1. Shut off the water supply.
2. Remove the handle from the faucet body. Loosen the bonnet. Lift out the
cartridge assembly.
3. Replace the cartridge by calling customer service.
4. Position the cartridge back into the faucet body. Make sure the ridges on the
two sides of the cartridge bonnet fit into the grooves on the two sides of the
faucet body. Tightly screw the bonnet onto the faucet body.
5. Reinstall the handle.
Clean the window on the sensor with a soft cloth. Avoid using abrasive cleaners,
steel wool, and harsh chemicals.
Replace the control box by calling Customer Service for a replacement.
1. Remove the hose and unscrew the connector.
2. Remove the washer from the control box.
3. Clean the washer of any debris or replace the washer.
4. Reassemble the connector and hose.
1. Turn the handle to the on position.
2. Wave your hand in front of the sensor.
3. If the sensor flashes slowly, replace the batteries in the battery pack with four
new AA batteries.
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