Cleaning & Maintenance; Important; Troubleshoot Guide - NuWave Primo 20701 Manual Del Propietário

CLEANING & MAINTENANCE
Before First Use:
Clean the Primo and accessories before first use, after every use, or
between large batches.
The Grill Plate has a non-stick coating. Do not use metal utensils or
harsh abrasives when cleaning as this can damage the coating.
• Unplug the appliance and make sure it cools completely.
• Use a damp cloth to wipe the outside of the Primo.
• Hand-wash the Power Dome (disconnected from Power Head), Grill
Plate, and Base or clean in the dishwasher.
Storage
• Unplug the appliance and let it cool down completely.
• Make sure that all the parts are cleaned and dry.
IMPORTANT - Do not immerse Power
Head in water or attempt to cycle
through dishwasher. The outer
surface may be cleaned by wiping
carefully with a damp dishcloth or
sponge. Make sure the Primo has
cooled completely prior to cleaning.

TROUBLESHOOT GUIDE

The Primo was engineered with an automatic shut-off feature to
prevent overheating during use. If the Primo shuts off to cool itself
down, an odor may be detected. Unplug the Primo and wait for it
to completely cool down. To prevent overheating, cooking at higher
temperatures or longer cook times is not recommended.
The Primo does not turn on.
Plug may not be in the outlet. Plug in the Primo.
The food is cooked unevenly.
Check cooking process throughout. Turn or rotate as needed to
ensure even cooking.
The Primo is not heating.
Make sure the Primo is plugged in. Unplug Primo and plug the Primo
back in and see if the Primo comes up to correct temperature.
If the Primo continues to not heat up, contact Customer Service at
1-877-689-2838 or email help@nuwavenow.com.
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cleaning & maintenance
TROUBLESHOOT GUIDE
Error Code Prb1 is displayed and Probe is not working.
Probe not connected to the Primo. Connect Probe to the Primo.
Error Code Prb2 is displayed and Probe target temp is higher
than cooking temp.
Probe target temperature higher than cooking temperature. Reset
Probe target temperature lower than cooking temperature.
Error Code Prb3 is displayed and Probe has a short circuit.
Turn the Primo off to cool. If still not working contact Customer
Service.
Error Code Prb4 is displayed and Probe Sensor is not detecting
temperature increase.
Allow food to come up to room temperature or thaw before inserting
Probe into food.
Error Code Er1 is displayed and the Primo is not cooking.
Turn the Primo off and unplug to cool. If still not working after
cooling and turned on, contact Customer Service.
Error Code Err1 is displayed and the Primo is not cooking.
Temperature Sensor Short Circuit. Contact Customer Service.
Error Code Err2 is displayed and the Primo is not cooking.
Temperature Sensor is open. Contact Customer Service.
Error Code Err3 is displayed and the Primo is not cooking.
Top heater in abnormal condition. Contact Customer Service.
Error Code Err4 is displayed and the Primo is not cooking.
Bottom heater in abnormal condition (circuit broken). Contact
Customer Service.
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