Trouble Shooting - Ewbank UV400 Instrucciones De Cuidado Y Uso

Trouble Shooting

If the unit develops a problem during use, switch off for your safety and consult the list of
common faults below. If the problem detected is not shown please call your sales and
service department for advice.
Problem symptom
Stop working
UV head has stopped
working
Strange noise
Reduced suction
Dust leaks out during
using
UV lamp does not light
Vibrator stop working
Possible cause
Power plug is not inserted
in the socket
Power supply socket
without electricity
Machine damage
UV head has no power, the
internal circuit board
damaged
Dust chamber is full
Air duct is blocked
Dust cup is full or HEPA
filter is too dirty
Dust chamber is damaged.
Filter not installed.
Handheld vacuum cleaner is
not correctly locked into the
UV head.
Safety switch (2 small
roller) is not in contact with
the surface
Infrared window and the
rear lower surface is too
high
UV lamp is damaged
The vibrator switch is not
turned on
Internal parts damaged
Solution
To insert the plug again
Check the circuit breaker
Contact sales and service
department
Contact sales and service
department
Remove the dust chamber and
empty the waste. Refit the empty
dust chamber.
Remove the dust chamber and
carefully remove the blockage
from the air duct. Do not use
sharp tools as these may damage
your unit
Empty and gently wash the filter
in water. The filter must be
completely dry before use.
Replace the dust chamber. Call
sales department to purchase
new part.
Motor may be damaged, stop
using the vacuum and contact
sales/service department for
advice.
Switch off and stop using the
vacuum cleaner and lock the
vacuum cleaner into the UV head
before turning back on.
Make the bottom of the machine
in good contact with the surface
Adjust the height as above
Follow instructions to
clean/replace UV lamp.
Press the button again
Contact sales and service
department for advice 11