TROUBLESHOOTING
Smoke leaks from Lid.
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It is normal to have a small amount of smoke escape during cooking. Ensure Lid is seated
properly on Base.
Smoke flavor too strong.
•
Try smoking with milder wood chips (see Smoking Guide) or reduce the amount of wood
chips.
Food isn't done after cooking the full amount of time recommended in my recipe.
•
This can be due to voltage variations (which are commonplace everywhere) or altitude.
•
The slight fluctuations in power do not have a noticeable effect on most appliances.
However, it can alter the cooking times in the Slow Cooker. Lower than rated voltage will
require longer cooking times and higher than rated voltage will require shorter cooking
times. You will learn through experience if a shorter or longer time is needed.
Food is overcooked.
•
Was Vessel at least half full? Slow Cooker has been designed to thoroughly cook food in a
filled Vessel. If Vessel is only half-filled, check for doneness 1 to 2 hours earlier than recipe
time.
•
Did you select hours based on a LOW heat recipe?
•
Foods will continue to increase in temperature after desired temperature has been reached.
Display shows PrbE.
•
Ensure Probe is plugged into Probe Jack, and pointed end of Probe is in center of food and
not touching bone or Vessel.
•
If Probe is plugged into Slow Cooker, unplug Probe from Slow Cooker and plug back into
Probe Jack.
Error Codes
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E1 - Contact Customer Service.
•
E2 - Contact Customer Service.
12
(CONT.)