Troubleshooting; Warranty - Tineco FLOOR ONE S5 COMBO Serie Manual De Uso

3.Remove hair and debris from the brush roller
chamber and the opening with a tissue or a
damp cloth.
Fig.D-13
4.Replace the brush roller by inserting the brush
roller end into the right side of the holder, then
attach the roller tab to the magnetic buckle on
the left side to lock into place.
Fig.D-14
Note:
A spare brush roller is provided with your
appliance for convenient replacement.

TROUBLESHOOTING

Problem
The appliance does
not turn on
Weak suction
Brush roller tangled
indicator blinking
Voice prompt:
1. Please clean the
brush roller
2. Please install the
brush roller correctly
WiFi indicator is off
CWT empty indicator
blinking
Voice prompt:
Clean Water Tank
empty, please refill
water and cleaning
solution
DWT full indicator
blinking
Voice prompt:
Please clean Dirty
Water Tank
Solution
Restart after cooling
down
Clean the contact
piece with a dry cloth
Install the dry filter or
clean and allow it to
dry completely
1. Remove blockages
2. Install brush roller
correctly
Follow the in-app
guide to connect to
WiFi
Refill CWT
Empty the dirty water
and then reinstall the
DWT
Problem
All lights off in
operation
Battery indicator
blinking
Voice prompt:
Low battery, please
charge
Dust sensor
malfunction
indicator blinking
Voice prompt:
Please begin self-
cleaning cycle
Self-cleaning icon
blinking
All indicators blinking
together
Note:
If the above troubleshooting guide fails to
provide a solution, please visit our website
www.tineco.com for further support.

WARRANTY

2-YEAR LIMITED WARRANTY
• Only applies to purchases made from
authorized retailers of Tineco.
• Is subject to the adherence of the requirements
outlined in this instruction manual, and is
subject to further conditions outlined below.
• This warranty is governed by and construed
under the laws of the country in which the
purchase took place. We provide 2-year
warranty or a warranty period as stipulated by
applicable local law, whichever is longer.
WHAT IS COVERED?
• Your Tineco appliance has a 2-year warranty
against original defects in material and
workmanship, when used for private household
purposes in accordance with the Tineco
Instruction Manual. Motorized accessories and
battery bought separately come with a 1-year
warranty.
29
Solution
Cool the appliance
down and restart
Charge the appliance,
or restart
Remove blockages,
clean the debris
channel, or restart
Start self-cleaning
Contact Customer
Service