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TROUBLESHOOTING
If you have any issues with your machine, check to see
whether these troubleshooting instructions solve the issue.
If the problem persists, contact us for customer support.
Symptom: My LĒVO doesn't turn on.
Ensure that the power cord is plugged into the back of
the unit and a wall outlet, turn the power switch to the on
position. In some cases, a household circuit may become
overloaded from the use of electrical appliances, causing
the outlet to stop supplying power. Try a different outlet
that you're sure works, then turn the unit on.
Symptom: The reservoir was accidentally
overfilled and liquid seeped under the reservoir.
LĒVO heating mechanism and electronics are protected.
Immediately power off and unplug the device. Then, while
pressing the RELEASE button, lift the reservoir up and out
of the device and set aside. Use diluted vinegar to wipe
away liquid from the inside of the device and run the
reservoir (plus stirrer and pod) through a normal cleaning
cycle in your dishwasher before putting back in place.
Don't be alarmed if a small amount of residue causes a
mild burning smell the next time the unit is used.
Symptom: I smell burned butter or oil.
It's likely that some liquid spilled onto the heat plate. This
requires additional clean up below the reservoir. Fully
dispense any remaining oil or butter before pressing the
Reservoir Release button to remove the reservoir and set
aside. Taking care to wait until the unit is cooled, wipe the
heat plate with diluted vinegar and allow it to dry
completely before replacing your reservoir back inside.