Troubleshooting Tips - GE Zoneline AZ9VH Manual Del Propietario E Instrucciones De Instalación

Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Zoneline does not start.
Zoneline does not cool or
heat as it should.
Burning odor at the start
of heating operation.
The air is not always cool
or hot during operation.
The air does not feel warm
enough during heating
operation
The unit is not blowing
out air
The electric heating and
fan features do not work
28
Possible Cause
The direct connect kit is not firmly
attached.
The fuse is blown/circuit breaker
is tripped.
The unit is waiting for the
compressor overload protector to
reset.
Power Failure.
Indoor airflow is restricted.
Outdoor airflow is restricted or
recirculated.
The thermostat control may not be
set properly.
The air filter is dirty.
The room may have been hot or
cold.
Dust on the surface of the heating
elements.
The heat pump is not producing
hot air.
The Zoneline unit's fan is
continuously running, even during
the OFF cycle.
The heat pump alone produces air
that feels cooler than desired.
The external wall thermostat's
"fan" setting may be set to "auto"
The personality jumper is not
firmly attached.
What To Do
Remove the junction box cover and make sure that the
black connector on the end of the power cord is firmly
engaged.
Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
This is normal. The Zoneline will start again after it
resets.
There is a protective time delay (up to 3 minutes) to
prevent tripping of the compressor overload. For this
reason, the unit may not start normal heating or cooling
for 3 minutes after it is turned back on.
Make sure there are no curtains, blinds or furniture
blocking the air discharge grille or the return air grille.
Make sure the rear grille is not restricted. This can
cause the unit to cycle off due to the compressor
overload protector.
Outdoor louvers must have a minimum of 65%
free area. Non-GE Appliances louvers may be too
restrictive for proper performance. Consult your
salesperson for assistance.
Turn the thermostat to the lower or higher setting.
NOTE: The temperature limiter may be limiting the
temperature range.
Change the filter at least every 30 days. See the Care
and Cleaning section
When the Zoneline is first turned on you need to allow
time for the room to cool down or warm up.
This can cause a "burning" odor at the beginning of the
heating operation. This should quickly fade.
This is normal. The heat pump will produce warm air
but not as hot as air produced when the higher-cost
electric heat is used.
This causes the fan to blow room temperature air
even when the compressor or heater cycles off. The
continuous air movement provides better overall
temperature control in the cool mode. If airflow is
desired only when the Zoneline is actively heating or
cooling the room, set the external wall thermostat's fan
setting to "auto".
-OR-
Aux Mode 4 is set to "on", which always keeps the indoor
fan on. To turn this feature off, set Aux Mode 4 to off
Use the Boost Heat option (Aux Mode 9) or All Electric
Heat option (Aux Mode 8). Both options will provide
electric heat but only the All Electric Heat option (Aux
Mode 8) will turn off heat pump operation.
NOTE: Use of this option will result in increased energy
consumption.
If airflow is desired even when the Zoneline is not
actively heating or cooling the room, set the external
wall thermostat's fan setting to "on".
Remove the junction box cover and make sure that the
black connector on the end of the power cord is firmly
engaged.
49-5000640 Rev. 1