Troubleshooting - Tineco PURE ONE X Serie Manual De Uso

Troubleshooting

Problem
The appliance does not
turn on
Weak suction power
Rapidly blinking
red for 6s then off
during charging
Rapidly blinking
red and shut
down
Rapidly blinking red
Solid red during use
Appliance shut
down during use
Slowly blinking
red
Battery won't charge
Abnormal motor sounds
Note:
If the above troubleshooting guide fails to provide a solution, please visit our website
www.tineco.com for further support.
Possible cause
No power
Auto protection for overheating
The appliance is blocked
(i.e. the tube, suction mouth or
some other parts)
Dustbin and filters are full
The pre-filter is not installed
The appliance is blocked
(i.e. the tube, suction mouth or
some other parts)
The brush roller tangled with hairs
or fibers
Charging error
The apaptor is not designed for
this appliance
Air channel completely blocked
Brush roller tangled
Air channel partly blocked
Dust sensor blocked
Dustbin not installed properly
Battery is overheated
No power
The adaptor is not correctly
inserted
The adaptor is not designed for
this appliance
The appliance is blocked
(i.e. the tube, suction mouth or
some other parts)
41
Solution
Charge the battery
Restart after cooling down
Check and remove blockages
Clean the dustbin and filters
Install the pre-filter
Remove blockages
Clean the brush roller
Check if the adaptor is in
good condition
Use the original adaptor
Remove blockages
Clean the brush roller
Remove blockages
Remove blockages
Install the dustbin properly
Restart after cooling down
Charge the battery
Reinsert the adaptor correctly
Use the original adaptor
Remove blockages