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Boilovers, melts,
Remove these immediately with a
and
fish slice, palette knife or razor blade
hot sugary spills
scraper suitable for Induction glass
on
cooktops, but beware of hot cooking
the glass
zone surfaces:
1. Switch the power to the cooktop
2. Hold the blade or utensil at a 30°
3. Clean the soiling or spill up with a
4. Follow steps 2 to 4 for 'Everyday
soiling on glass' above.
Spillovers on the
1. Switch the power to the cooktop
touch controls
2. Soak up the spill
3. Wipe the touch control area with a
4. Wipe the area completely dry
5. Switch the power to the cooktop
7. Hints and Tips
Problem
The induction hob
cannot be turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
The glass is being
scratched.
off at the wall.
angle and scrape the soiling or
spill to a cool area of the cooktop.
dish cloth or paper towel.
off.
clean damp sponge or cloth.
with a paper towel.
back on.
Possible causes
No power.
The controls are locked.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
• Remove stains left by melts and
sugary food or spillovers as soon
as possible. If left to cool on the
glass, they may be difficult to
remove or even permanently
damage the glass surface.
• Cut hazard: when the safety cover
is retracted, the blade in a scraper
is razor-sharp. Use with extreme
care and always store safely and
out of reach of children.
• The cooktop may beep and turn
itself off, and the touch controls
may not function while there is
liquid on them. Make sure you wipe
the touch control area dry before
turning the cooktop back on.
Make sure the induction hob is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area. If
you've checked everything and the
problem persists, call a qualified
technician.
Unlock the controls. See section
'Using your induction cooktop' for
instructions.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
Use cookware with flat and smooth
bases. See 'Choosing the right
cookware'.
See 'Care and cleaning'.
15
What to do
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