Customer Service - VALBERG WT 612 D W566C Instrucciones De Uso

B
Using the appliance
Trouble Shooting
The start of the appliance does not work or it stops during operation.
First try to find a solution to the problem, If not, contact the service centre.
Description Reason
Washing machine cannot
Door is not closed properly.
start up
Washer's safety protection
Door can´t be opened
design is working
The connection between inlet
Water leakage
pipe or outlet hose is not tight
Detergent residues in Detergent is dampened or
the box agglomerated
Disconnect the power PC board
Indicator or display does
or harness has connection
not light
problem
Abnormal noise
LED display models:
Description Possible cause
Door is not closed properly
Water injecting problem while
washing
Overtime water draining
Water overflow
Others
Solution
Restart after the door is closed Check
if the clothes is stuck
Disconnect the power, restart the
product
Check and fasten water pipes
Clean up outlet hose
Clean and wipe the detergent box
Check if the power is shut down and
the power plug is connected correctly
Check if the fixing (bolts) have been
removed
Check it's installed on a solid and level
floor
Solution
Restart after the door is closed
Check if the clothes is stuck
Check if the water pressure is too low
Straighten the water pipe
Check if the inlet valve filter is blocked
Check the drain hose for blockage.
Restart the washer
Please try again first, call up service
line if there are still troubles
28 EN
B
Using the appliance
NOTE
After the check, activate the appliance. If the problem occurs
or the display
shows other alarm codes again, contact the service.

Customer service

Spare part for your appliance are available for a minimum of 10 years. In case of questions
please contact our customer service at:
WARNING!
Risk of electric shock
• Never try repair an appliance which is defective of
presumed to be defective. You may put your own and
future users' lives in danger.Only authorised specialists
are allowed to carry out this repair work.
• Improper repair will void the warranty and subsequent
damages can't be recognized!
Transport
IMPORTANT STEPS WHEN MOVING THE APPLIANCE
• Unplug the appliance and close the water inlet tap.
• Check, if the door and the detergent dispenser are closed properly.
• Remove the water inlet pipe and the outlet hose from the house installations.
• Let the water drain completely from the appliance (see "Maintenance Cleaning the
drain pump filter")
• Important: Re-install the 4 transport bolts in the back of the appliance.
• This appliance is heavy. Transport with care. Never hold any protruding part of the
machine when lifting. The machine door cannot be used as a handle.
29 EN