Problem
Potential cause
No water in the
The holes are blocked
water tank water
separation line
The water filter is blocked
The ice cubes are
Ice cube making takes
too big and cannot
too long
fall down
The ice cubes are
The ambient temperature
too small
is too high.
The water temperature is
too high.
The duration of the ice
cube production is too
short.
The device is in
The ambient temperature
operation but no ice
is too high or the water
cubes are formed
temperature is too high.
Coolant leak
The coolant system is
blocked.
Possible solution
Remove the blockages in
the holes with a thin wire
until the water can flow out
very easily
Clean the water filter
Reduce the ice cube making
time by pressing the -
button.
Move the device to a cooler
location.
The water temperature
should not exceed 25 °C.
Press the + button to
increase the duration.
Move the device to a
cooler location. The water
temperature should not
exceed 25 °C, fill the water
tank with cold water.
Please contact customer
service.
Please contact customer
service.
EN
31