MAINTENANCE
Trouble Shooting
Whenever there is a problem with the appliance, check if you can solve it following the tables below. If
the problem persists, please contact the customer service.
Description
Appliance does
not start
Door can´t be
opened
Water leakage
are
Detergent residues Detergent is damp
in the detergent
dispenser
Indicator or display PC board or harness have
does not work
Abnormal noise
Error Codes
Description
Possible cause
Door is not closed
properly. Clothes are stuck.
Connections
not tight enough.
and/or clotted.
connection problems.
Fixing bolts still in place.
Floor is not solid or level.
Possible cause
Door is not closed
properly Water injecting
problem during
wash cycle.
Overtime water draining
Water overflow
Solution
Close the door properly and
restart.
Check the laundry.
Check and fasten the water inlet
pipe.
Check and clean the outlet hose.
Clean and wipe the detergent
dispenser dry.
Switch off the power and check
if the mains plug is connected
properly.
Check if the fixing bolts have
been removed
Make sure the appliance is
installed on a solid and level
floor.
Solution
Close the door properly and
restart.
Check if the water
pressure is high enough.
Straighten the water pipe.
Clean the inlet valve filter.
Check the drain hose for blockage.
Restart the appliance.
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