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If the TV seems to have a problem, first review this list of possible problems and solutions. Also review the Troublehsooting
section in the e-Manual. If none of the troubleshooting tips apply, visit samsung.com, and then click on Support, or call
Samsung customer service at 1-800-SAMSUNG.
Issues
The TV will not turn on.
The TV turns off automatically.
There is no picture/video
The remote control does not work.
The cable/set top box remote control
does not turn the TV on or off, or adjust
the volume.
✎
This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,
there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.
✎
You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com → Support →
Downloads) by USB.
Excellent Digital Interface & Networking: With a built-in HD digital tuner, nonsubscription HD broadcasts can be viewed without
a cable box / STB (Set-Top-Box) satellite receiver.
y My Contents
Allows you to play music files, pictures, and movies saved on a USB device.
y Anynet+(HDMI-CEC)
Allows you to control all connected Samsung devices that support Anynet+ with your Samsung TV's remote.
y AllShare™
AllShare™ connects your TV and compatible Samsung mobile phones/devices through a network.
Troubleshooting
Solutions and Explanations
• Make sure the AC power cord is securely plugged into the wall outlet and the TV.
• Make sure the wall outlet is working.
• Try pressing the
POWER
button on the TV to make sure the problem is not the remote.
If the TV turns on, refer to 'Remote control does not work' below.
• Ensure the Sleep Timer is set to Off in the System menu.
• If your PC is connected to the TV, check your PC power settings.
• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
• When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10 -
15 minutes if there is no signal.
• Check the cable connections. Remove and reconnect all cables connected to the TV and external
devices.
• Set the video outputs of your external devices (Cable/Set top Box, DVD, Blu-ray etc) to match the TV
input connections. For example, if an external device's output is HDMI, it should be connected to an
HDMI input on the TV.
• Make sure your connected devices are powered on.
• Be sure to select the TV's correct input source by pressing the
• Reboot the connected device by unplugging and then reconnecting the device's power cable.
• Replace the remote control batteries. Make sure the batteries are installed with their correct polarities
(+/– )in the correct direction.
• Clean the transmission window located on the top of the remote.
• Try pointing the remote directly at the TV from 5~6 feet away.
• Program the Cable/Set top Box remote control to operate the TV. Refer to the Cable/Set top Box user
manual for the SAMSUNG TV code.
License
List of Features
English - 16
SOURCE
button on the remote control.
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