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en-us_main.book.book Page 57 Monday, February 20, 2023 2:02 PM
Problem
Water being added
The wash load may be unbalanced. If the washer senses that the load is unbalanced, it
after the washer has
will stop and refill to redistribute the load.
already begun to
• Normal operation
operate
The washer may be diluting laundry additives to add to the wash load.
• Normal operation
Rattling and
Foreign objects, such as keys, coins, or safety pins may be in drum or pump.
clanking noise
• Stop the washer, check the drum and the drain filter for foreign objects.
• If noise continues after the washer is restarted, call for service.
Thumping sound
Heavy wash loads may produce a thumping sound.
• This is normal, but if the sound continues, the washer is probably out of balance. Stop and
Wash load may be out of balance.
• Pause the cycle and redistribute the load after the door unlocks.
Vibrating noise
Packaging materials were not removed.
• See Unpacking and Removing Shipping Material in INSTALLATION.
Wash load may be unevenly distributed in the drum.
• Pause the cycle and redistribute the load after the door unlocks.
Not all leveling feet are resting firmly and evenly on the floor.
• See Leveling the Appliance in INSTALLATION.
Floor is not rigid enough.
• Make sure that the floor is solid and does not flex. See Flooring in INSTALLATION.
Squeaking noise
Packaging materials were not removed.
• See Unpacking and Removing shipping Material in INSTALLATION.
Banging noise when
Plumbing in the home moves or flexes when the water valves in the washer shut off.
the washer is filling
• Water hammer is not caused by a defect in the washer. Install water hammer arrestors
with water. (Water
hammer)
Household water supply pressure is very high.
• Adjust household water supply regulator to a lower pressure or contact a plumber.
Operation
Problem
Water Leaking
Hoses are not connected correctly.
• Check hoses and connectors for leaks, cracks, and splits.
• Check and tighten hose connections.
House drain pipes are clogged.
• The washer pumps out water very rapidly. Check for water backing up out of the drain pipe
• Contact a plumber to repair drain pipe.
redistribute wash load.
(purchased separately at hardware or home improvement store) between the fill hose and
the washer for best results.
during drain. If water is seen coming out of the drain, check for proper drain hose
installation and check for restrictions in the drain.
TROUBLESHOOTING
Possible Cause & Solution
Possible Cause & Solution
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