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Troubleshooting
Symptom
Playback order is not as
intended.
Elapsed playing time is not
correct.
"NOT SUPPORT" appears
and file skips.
"READING" keeps flashing. • Do not use too many hierarchical levels and folders.
• Reattach the USB device.
"UNSUPPORTED DEVICE"
• Check whether the connected USB device is compatible
appears.
• Reattach the USB device.
"UNRESPONSIVE DEVICE"
appears.
"USB HUB IS NOT
SUPPORTED" appears.
"CANNOT PLAY" appears.
• The source does not
change to "USB" when
you connect a USB
device while listening to
another source.
• "USB ERROR" appears.
"NO DEVICE"
30
ENGLISH
Remedy
USB device, the folders are played in the order of creation
(date and time). The files within each folder are played in
the order of the file name (alphabet).
This depends on the recording process earlier (USB).
Check whether the file is a playable format.
(Page 28)
with this unit and ensure the file systems are in
supported formats. (Page 28)
Make sure the USB device is not malfunction and reattach
the USB device.
This unit cannot support a USB device connected via a
USB hub.
Connect a USB device that contains playable audio files.
The USB port is drawing more power than the design
limit. Turn the power off and unplug the USB device.
Then, turn on the power and reattach the USB device.
If this does not solve the problem, turn the power off and
on (or reset the unit) before replacing with another USB
device.
Connect a USB device, and change the source to USB
again.
Symptom
Remedy
No Bluetooth device is
• Search from the Bluetooth device again.
detected.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
• Make sure you have entered the same PIN code to both
be made.
the unit and Bluetooth device.
• Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 14)
Echo or noise is heard during
• Adjust the microphone unit's position. (Page 13)
a phone conversation.
• Check the [ECHO CANCEL] setting. (Page 16)
Phone sound quality is poor.
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Phone call sound cannot be
Press
heard from the car speakers.
and private talk mode. (Page 15)
Voice calling method is not
• Use voice calling method in a more quiet environment.
successful.
• Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
Sound is being interrupted or
• Reduce the distance between the unit and the Bluetooth
skipped during playback of a
audio player.
Bluetooth audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth
• Check whether the connected Bluetooth audio player
audio player cannot be
supports Audio/Video Remote Control Profile (AVRCP).
controlled.
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
during a call to switch between hands-free
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