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Troubleshooting
Problem
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TV does not
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operate
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Normal picture,
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but no sound
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The remote
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control does not
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work
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Poor sound or no
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sound
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Poor picture or no
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picture
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Poor TV reception
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Poor Cable /
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Satellite TV
Reception
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TV shuts off
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Black and white
image from the
connected AV
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device
Make sure the power cord is plugged in.
Try another AC outlet.
Power is off, check fuse or circuit breaker.
Unplug unit for an hour, then plug it back in.
Check the volume settings.
Sound muted? Press MUTE button.
Try another channel.
Check audio cable connections.
Make sure the remote control is in range with no obstructions.
Check the batteries.
Correct operating mode set: TV, VCR etc.
Station or Cable TV experiencing problems, tune to another station.
Check sound adjustments (Volume or Mute).
Check for sources of possible interference.
Station or Cable TV experiencing problems, tune to another station.
Make sure channels are set into memory.
Check antenna or Cable TV connections, adjust antenna.
Check for sources of possible interference.
Check picture control adjustments.
Ensure the antenna amplifier is turned on for Antenna TV.
Adjust the antenna position to a stronger signal receiving angle.
Check if the Antenna connection is tight to the TV.
Check if there is power supplied to the Antenna distribution box.
Ensure your incoming cable is connected to the correct cable / antenna wall connection
inside the RV.
Ensure the internal RV coax jump cable is connected to the correct port.
Ensure antenna amp is turned off for cable signal.
Ensure incoming Cable is connected correctly to RV.
Ensure cable splitter box has power.
Ensure the incoming cable is connected to the correct cable / Satellite wall connection inside
your RV.
Ensure the internal RV coax jump cable is connected to the correct port.
Ensure Satellite Dish has not obstruction.
Sleep Timer is set.
Power interrupted.
Check video connections on both the TV and connected AV device. Ensure the colors match
between the connectors and sockets: green (Y), blue (Pb/Cb) and red (Pr/Cr) for component
connection, and yellow (VIDEO) for composite connection.
Ensure all video cables are firmly connected.
CCD-0005560 Rev. 12.30.22
Solution/Issue
27
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