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Troubleshooting Tips ...
For additional troubleshooting tips, see the full owner's manual at GEAppliances.com.
Problem
Normal Performance
The system does not
Inspection
restart immediately
Noise is heard
Odors
Mist or steam is blowing
out
In DRY mode, fan speed
cannot be changed
Items to look for
Nonresponsive unit
Poor Cooling
49-5000513 Rev. 1
Before you call for service
Cause and Solution
When the unit is stopped, it will not restart again for 3 minutes to
protect the system.
When electricity is disconnected then reconnected, the protection
circuit will be active for 3 minutes to protect the heat pump.
During unit operation or a sudden stop, a swishing or gurgling noise
may be heard. The first 2-3 minutes after the unit has started is when
the noise could be noticeable. This noise is generated by refigerant
flowing in the system.
During unit operation, a cracking noise may be heard. This noise is
sometimes generated by the casing expanding or shrinking due to
temperature changes.
If the airflow is creating a loud noise during unit operation, the air filter
may be too dirty.
The system circulates odors lingering in the airstream, such as the
smell of furniture, paint, and/or cigarettes.
During COOL or DRY mode, the indoor unit may blow out mist or
steam. This is due to the sudden cooling of the indoor air.
In DRY mode, when the room temperature becomes lower than the
set temperature by 2°F, the unit will run intermittently at LOW speed
regardless of SPEED setting.
Is there a power failure?
Is the circuit breaker off?
Is the fuse blown?
Is the air filter dirty?
Is there anything blocking the inlet and/or outlet?
Is the temperature set correctly?
Are there any doors or windows open?
Is there any direct sunlight shining through the window during the
cooling operation?
Are there too many heat sources or too many people in the room
during cooling operation?
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