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Idiomas disponibles
PROBLEM
Garage door cannot be opened or
closed with car remote or outdoor
keypad
Garage door opener is loud or
noisy
AC accessories not working
DC accessories not working
Outdoor keypad does not work.
Car remote not working
Opener can't connect to Wi-Fi
network
TROUBLESHOOTING
POSSIBLE CAUSE
The garage door opener is in
Vacation Mode.
Fasteners may not be tightened
securely
The open travel limit has been set
incorrectly (Single Panel Doors Only)
AC power supply is disconnected
GFCI is tripped
One or two accessories are
installed with a combined rating of
more than 10 amps
AC power supply is disconnected
The port powering the DC
accessory is not activated.
Keypad not programmed correctly
The keypad's signal is obstructed
RF antenna is obstructed
Remote not programmed
correctly
The remote's signal is obstructed
Wi-Fi router is not connected to
the internet
Opener not programmed correctly
Wi-Fi router using WEP security
scheme
54 - English
SOLUTION
Press the LOCK ( ) button on the indoor
keypad or smart phone app to unlock the
garage door opener
Inspect the entire product for loose parts
such as screws, nuts, bolts, caps, etc.
Tighten all parts securely
Adjust the travel limits as described in the
Installation section
Connect AC power supply
Press the reset button on the console
Remove the accessory or accessories and
press the 10 amp circuit breaker reset button
on the console.
Connect AC power supply
Use the indoor keypad to activate the
port.
Program the keypad as described in the
Operation section
Move keypad to a different location
Position the antenna below the opener.
Program the remote as described in the
Operation section
Move remote to a different location
Connect Wi-Fi router to the internet
Program unit according to app instructions
Change your network security settings to
WPA/WPA2
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