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TECHNICAL INFORMATION
Troubleshooting
Problem
Water leaks from
areas other than
the nozzles
24
Possible Cause(s)
1. Water leaking from the T-valve
2. Water leaking from the bidet
hose connection
3. Water leaking from under the seat
4. Water leaking from behind the seat
Solution(s)
1. Make sure that the rubber gasket is
inserted correctly into the T-valve (flat
side down with lip pointing up towards the
toilet tank connection) and firmly tighten
the connector.
2. Make sure that the bidet hose is correctly
connected and tight. Check any rubber
washers and do not over tighten.
3. Check if there is anything between the
mesh filter and bidet. Remove, clean, and
reinstall mesh filter. Check if the filter is
damaged (see maintenance section).
4. Check the water tank plug in the back of
the seat (see maintenance section under
product storage and use).
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