24
HOURS
4
The brush roll can be dried and stored in the
self-clean tray.
5
5. To refit the brush roll slide the end of the brush
roll without the tab on the spindle and then push
the outer side in until it clicks.
6
Place the brush roll cover directly over placement
area and click into place.
TROUBLESHOOTING
To factory reset your display, hold simultaneously the plus sign and
power button for 5 seconds. (while unit is powered off)
This product contains no serviceable parts. For available replacement parts and accessories, see Hoover.com and search your model number.
If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1.800.944.9200 prior to
continuing use. Call support available Mon-Fri 9am-6pm EST. Always identify your hard floor cleaner by the complete model number. (The model number
appears on the bottom of the cleaner.)
PROBLEM
POSSIBLE CAUSE
Reduced or no spray
1. Solution tank is empty
2. Solution tank not fully installed
Loss of suction
1. Dirty water tank not installed properly
2. Dirty water tank is full
3. Brush roll cover is not installed properly
4. Nozzle hose behind brush roll is clogged
5. Filter is clogged
6. Dirty water tank screen is clogged
Brush roll not turning
1. Handle is not reclined
2. Brush roll is not installed properly
3. Brush Roll is obstructed
Machine won't turn on
1. Battery not installed properly
2. Battery does not have a charge
3. Handle is not fully installed
4. An obstruction prevented brush roll from
spinning
Leaking
1. Cap on solution tank is not closed tightly
2. Solution tank is not installed properly
Floors are streaked
1. Too much solution was applied
2. Solution other than recommended Hoover
Multi-surface solution was used
3. . Solution was not mixed properly
4. Brush roll was not rinsed and dried fully after
prior use
Light on the charger is flashing
1. There is an error with the battery
red, and battery won't charge
WARNING:
To reduce the risk of injury from moving parts - Remove the battery before
servicing. Do not use cleaner without brushes in place.
FACTORY RESET
Select whether to proceed with factory reset
or not to, using the Minus (-) sign to toggle
between options and Plus (+) sign to select.
POSSIBLE SOLUTION
1. Refill solution tank
2. Turn power OFF, reinstall solution tank until snug
1. Turn power OFF, remove and reinstall dirty water tank
2. Turn power OFF, empty and reinstall the dirty water tank
3. Turn power OFF, remove brush roll cover, reinstall brush roll and
4. Turn power OFF, follow instructions for care of brush roll and
5. Clean and allow filter to dry completely
6. Clean float screen in the dirty water tank. Twist the screen
1. Recline handle and turn power ON to allow brush roll to rotate
2. Turn power OFF, follow instructions for care of brush roll and
3. Turn power OFF, follow instructions for care of brush roll and
1. Remove battery, align guide rails to the front of the battery
2. Recharge battery
3. Remove battery, ensure handle is installed properly per
4. Turn power OFF and remove battery, follow instructions for care
1. Turn power OFF, remove solution tank, tighten cap and reinstall
2. Turn power OFF, remove solution tank and reinstall until snug
1. Clean area in HIGH mode without engaging the trigger to
2. Clean the area using the recommended Hoover Multi-surface
3. Follow the instructions for filling the tank on page and re-clean
4. Follow the instructions for rinsing the brush roll on page and
1. Remove battery from charger and try again. If problem persists,
4
cover according to instructions on page 4
cover on page 3
count-er-clockwise to remove from tank lid. Rinse thoroughly
and replace by aligning grooves and twisting clockwise to
secure to tank lid
cover on page 3
cover on page Ensure brush roll is free of hair and debris
compartment and slide battery down until it clicks to ensure
proper connection
assembly instructions on page 4
of brush roll and cover. Ensure brush roll is free of hair and
debris and reinstall. If problem persists, see factory reset steps.
remove excess solution
line of solutions and follow the instructions for filling the tank
on page 2
the area
re-clean the floors
call customer service for support