Troubleshooting
Problem
Tilting / wobbling
Scratches / Nicks
Unit is not stable
Care & Use Instructions
Do not expose the furniture to direct sunlight, drying heat sources or dampness.
Use products specifically made for cleaning wood. Use a wood conditioning cleaner
Care
that does not contain waxes or silicones (test the product in an invisible location
first).
Periodically check to make certain all components are properly positioned, free
from damage and firmly connected.
Check bolts/screws periodically and tighten them if necessary.
In the event that your furniture is stained or otherwise damaged during use, we
recommend that you call a professional to repair your furniture.
Use
Liquid spills should be removed immediately. Using a soft, clean cloth, blot the
spill gently. Avoid rubbing.
Never use water to clean your furniture as it may cause damage to the finish.
Using solvents of any kind on your furniture may damage the finish.
Warranty Information
This product component has a (1) year guarantee against defects in material and/or workmanship. If you
have any questions regarding the warranty or spare / replacement parts, please call our toll-free number
1-866-942-5362
or email us at
NOTE: Please consider recycling all applicable packaging material.
Need Assistance? Visit us at: samsclub.com/membersmarkhelp
Possible Cause
Surface not level
Assembly or shipping damage
Fasteners are loosened
parts@whalenfurniture.com
Distributed by Sam's West Inc.
2101 SE Simple Savings Dr.
Bentonville, Arkansas 72716-0745
Made in
Vietnam
Prevention / Solution
Adjust the floor levelers
Use touch-up pen to cover
Tighten all the fasteners
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