Model 1963
TroUBLESHooTInG
Visit BLACKSTonEProDUCTS.CoM/SUPPorT for additional
S T E P 2 3
Slide the left shelf onto
troubleshooting.
the shelf brackets. (The threaded M6
step bolts will hook and hold the
shelf.) Thread two (2) small M6 step
bolts (k) into the bottom hole of the
Section 01
brackets to secure the shelf to the
BAT TERY POWERED IGNITION
griddle body.
Repeat this step with the right
SYMPTOMS
side shelf.
01. Burner will not Light with ignition system
02. Pressing the ignitor button does not result in a clicking sound
S T E P 2 4
Hang the rear grease
cup in the slot on the back of the
If ignition does not occur in 5 seconds, turn the burner controls off, wait 5
griddle body.
minutes and repeat the lighting procedure.
If this does not work, to determine the cause, please try to ignite your griddle
with a match. (Please reference the Match Lighting Instructions in the
Cleaning the Burner Assembly section of the Care & Maintenance chapter.)
S T E P 2 5
Install the five (5) control knobs by pushing them into place in
the OFF position. Insert one (1) AA battery (not included) under the igni-
tion button.
If you CAN ignite your griddle with a match
POSSIBLE CAUSES
01. Dead battery or no battery.
02. Battery installed incorrectly.
03. Ignitor wire misaligned.
S T E P 2 6
Attach the lid handle with two (2) hood handle standoffs to the
griddle hood with six (6) large M6 step bolts (i).
04. Damage to the ignition system.
If you CAN NOT ignite your griddle with a match
POSSIBLE CAUSES
05. Burner tubes are not receiving fuel.
SOLUTION
Replace with new battery.
Ensure that the battery is installed nega-
tive end first.
Ensure that the ignition needle is posi-
tioned 1/8" to 1/4" away from the burner
tube, positioned above a burner hole.
Contact customer service for replace-
ment parts.
SOLUTION
Please reference the Gas Flow section of
the Troubleshooting Chapter.
Assembly Guide
| Owner's Manual
Troubleshooting
!
WA r n I n G
Do not leave the hood
closed for more than 10
minutes while cooking.
!
C A U T I o n
• Maximum weight on the side
shelf is 10 lbs.
• The side shelf is a high
heat area.
HoT
Insert one (1) AA battery (not
included) into the battery socket
with the positive terminal facing
out, then screw on the ignitor
button until tight. Be careful to not
over tighten.
3-7mm
Ensure that the ignition needle is
positioned 3-7mm away from the
burner tube, positioned above a
burner hole.
17