Troubleshooting Tips
Before calling for service, review this list. It may save you time and expense. This list
includes common occurrences that are not the result of defective workmanship or
materials in this appliance.
Problem
Solution
Wall plug disconnected. Push plug firmly into wall outlet.
House fuse blown or circuit breaker tripped. Replace fuse with time
delay type or reset circuit breaker.
Air conditioner
Plug current device tripped. Press the RESET button.
does not start
Power is Off. Turn Power On and set to desired setting.
Unit turned off and then on quickly. Turn unit off and wait 3 minutes
before restarting.
Room temperature below 62°F (17°C). Cooling may not occur until
room temperature rises above 62°F (17°C).
Temperature sensing element touching cold coil, located behind air
Air from unit
filter. Straighten tube away from coil.
does not feel
cold enough
Reset to a lower temperature.
Compressor shut-off by changing modes. Wait approximately 3 minutes
and listen for compressor to restart when set in the COOL mode.
Air conditioner
Outdoor temperature below 64°F (18°C). To defrost the coil, set to
cooling, but
FAN ONLY mode.
room is too
Air filter may be dirty. Clean filter. Refer to Care and Cleaning
warm- ice
section. To defrost, set to FAN ONLY mode.
forming
on cooling
Thermostat set too cold for night-time cooling. To defrost the coil,
coil behind
set to FAN ONLY mode. Then, set temperature to a higher setting.
decorative
front.
Air filter may be dirty. Clean filter. Refer to Care and Cleaning
section. To defrost, set to FAN ONLY mode.
Air conditioner
Temperature is set too high, set temperature to a lower setting.
cooling, but
Air directional louvers positioned improperly. Position louvers for
room is too
better air distribution.
warm- NO
ice forming
Front of unit is blocked by drapes, blinds, furniture, etc. - restricts air
on cooling
distribution. Clear obstruction in front of unit.
coil behind
Doors, windows, registers, etc. open - cold air escapes. Close doors,
decorative
windows, registers.
front
Unit recently turned on in hot room. Allow additional time to remove
"stored heat" from walls, ceiling, floor and furniture.
Air conditioner
Dirty air filter- air restricted. Clean air filter.
turns on and
Outside temperature extremely hot. Set FAN speed to a higher
off rapidly
setting to bring air past cooling coils more frequently.
Page 21