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The ice maker is not producing
ice or not enough ice
•
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
•
Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
•
Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
•
New installation?
Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
•
Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
•
Ice cube jammed
in the ice maker ejector
arm?
Remove ice from the ejector arm with a plastic utensil.
•
Reverse osmosis water filtration
system connected
to
your cold water supply?
This can decrease water pressure.
See "Water Supply Requirements."
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
•
Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
•
Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
•
Reverse osmosis
water filtration
system connected
to
your cold water supply?
This can decrease water pressure.
See "Water Supply Requirements."
•
Questions remain regarding
water pressure?
Call a
licensed, qualified plumber.
Off-taste,
odor or gray color in the ice
New plumbing
connections?
New plumbing connections
can cause discolored or off-flavored
ice.
Ice stored too long? Discard ice. Wash ice bin. Allow
24 hours for ice maker to make new ice.
Odor transfer
from food? Use airtight, moisture proof
packaging to store food.
Are there minerals
(such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
PROTECTION AGREEMENTS
Master Protection
Agreements
Congratulations
on making a smart purchase. Your new
Kenmore ® product is designed and manufactured
for years of
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here's what the Agreement* includes:
Parts and labor needed to help keep products operating
properly under normal use, not just defects. Our coverage
goes well beyond the product
warranty.
No deductibles,
no
functional failure excluded from coverage--
real protection.
Expert service
by a force of more than 10,000 authorized
Sears service technicians,
which means someone you can
trust will be working on your product.
Unlimited
service
calls and nationwide
service,
as often as
you want us, whenever you want us.
"No-lemon"
guarantee - replacement of your covered
product if four or more product failures occur within twelve
months.
Product
replacement
if your covered product can't be fixed.
Annual Preventive
Maintenance
Check at your request - no
extra charge.
Fast help by phone - we call it Rapid Resolution
- phone
support from a Sears representative
on all products. Think of
us as a "talking owner's manual."
Power surge protection
against electrical damage due to
power fluctuations.
$250 Food Loss Protection
annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
Rental reimbursement
if repair of your covered product takes
longer than promised.
10% discount
off the regular price of any non-covered
repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment
online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we will
provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master
Protection Agreement today!
Some limitations
and exclusions
apply. For prices and
additional
information
in the U.S.A. call 1-800-827-6655.
*Coverage
in Canada varies on some items. For full details
call Sears Canada at 1-800-361-6665.
Sears Installation
Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. or Canada call 1-800-4-MY-HOME
®.
ACCESSORIES
Replacement
Parts:
To order stainless steel cleaner or replacement filters, call
1-800-4-MY-HOME
® and ask for the appropriate
part number
listed below or contact your authorized Kenmore dealer.
Stainless Steel Cleaner and Polish:
Order Part #D22 M40083 R
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