VI. TROUBLESHOOTING
The Next Gen PCS Filter and Data Interface Cable contain no user-serviceable parts. Do not attempt
product disassembly, as this will void the product warranty.
1.
Symptom
Red LED On, Green LED Off, No
power at output.
Red LED Off, Green LED Off, No
power at output.
Red LED Off, Green LED On, No
power at output.
Red LED Off, Green LED cycles On
and Off, Power at output cycles On
and Off, LCD EVENT MONITOR
blank
Red LED Off, Green LED Off, No
Power at output, LCD EVENT
MONITOR blank
© 2022 AMETEK Electronic Systems Protection / Technical Support: 1-800-645-9721 / espsurgex.com
Next Gen PCS Filter:
Possible Cause
Incorrectly wired branch circuit
outlet. If using a Next Gen PCS
Filter (D models only), the LCD
EVENT MONITOR will display the
nature of the wiring fault.
No voltage or unacceptable voltage
at branch circuit outlet, or Next Gen
PCS Filter output manually turned
Off.
Defective product.
The Next Gen PCS Filter's
Modem/Fax RJ-11 modular jack
is connected to a phone jack with
2 lines through a 4-conductor
phone cord.
The Next Gen PCS's
Modem/Fax RJ-11 modular jack
is connected to a phone jack with
2 lines through a 4-conductor
phone cord.
User Manual
What To Do
Contact a licensed electrician to
correct the branch circuit outlet
wiring.
If using a Next Gen PCS Filter (D
models only) and the LCD EVENT
MONITOR is not on, there is no
power at the wall receptacle. If the
voltage is unacceptable, the LCD
EVENT MONITOR will display the
type of voltage condition. Use the
Communications Software to
measure the voltage at the wall
receptacle. Contact a licensed
electrician to troubleshoot the
wall receptacle. Use the
Communications Software to
manually turn the outlets On.
Alternately, press and release
the RST button once to manually
turn the outlets On
Contact ESP for product
replacement at 800.645.9721.
Replace the 4-conductor phone
cord with a 2-conductor phone
cord, then connect the wall jack
to the IN port, and the equipment to
the OUT port.
Replace the 4-conductor phone
cord with a 2-conductor phone
cord, then connect the wall jack
to the IN port, and the equipment to
the OUT port.
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