Legal provisions
The information contained in this document is the property of KACO new energy GmbH.
Publication, in whole or in part, requires the written permission of KACO new energy GmbH.
KACO warranty
For current warranty conditions contact your system integrator. http://www.kaco-newenergy.com
Definitions on product designations
In these quickguide, the product "Bidirectional feed-in inverter" is referred to as "device" for ease
of reading.
Service and warranty
If you need help solving a technical problem with one of our KACO products, please contact our
service hotline.
Please have the following information ready so that we can help you quickly and efficiently:
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Device name / serial number
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Date of installation / Start-up report
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Fault message shown on the display / Description of the fault / Did you notice anything
unusual? / What has already been done to analyses the fault?
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Module type and string circuit
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Consignment identification / Delivery address / Contact person (with telephone number)
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Information about the accessibility of the installation site.
You can find the following items and other information at our web site Kaco-newenergy:
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our current warranty conditions,
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a complaint form,
a form for registering your device. Please register your device without delay. In this
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manner, you can assist us in providing you with the quickest service possible.