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5.4 Repair and Calibration
To ensure that your instrument meets factory specifications,
we recommend that it be sent back to our factory Service
Center at one-year intervals for recalibration or as required
by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service
Authorization Number (CSA#).
Send an email to
will be provided a CSA Form and other required paperwork
along with the next steps to complete the request. Then
return the instrument along with the signed CSA Form.
This will ensure that when your instrument arrives, it will be
tracked and processed promptly. Please write the CSA#
on the outside of the shipping container. If the instrument
is returned for calibration, we need to know if you want a
standard calibration or a calibration traceable to N.I.S.T.
(includes calibration certificate plus recorded calibration data).
Ship To:
Chauvin Arnoux
15 Faraday Drive • Dover, NH 03820 USA
Phone: (800) 945-2362 / (603) 749-6434 (Ext. 360)
Fax: (603) 742-2346
E-mail:
repair@aemc.com
(Or contact your authorized distributor.)
Contact us for the costs for repair, standard calibration, and
calibration traceable to N.I.S.T.
NOTE: A CSA# must be obtained before
returning any instrument.
5.5 Technical Assistance
If you are experiencing any technical problems or require
any assistance with the proper operation or application
of your instrument, please call, e-mail or fax our technical
support team:
Chauvin Arnoux
Phone: (800) 343-1391 (Ext. 351)
Fax: (603) 742-2346
E-mail:
techsupport@aemc.com
www.aemc.com
Clamp-On Meter Model 514 - User Manual
repair@aemc.com
®
, Inc. d.b.a. AEMC
, Inc. d.b.a. AEMC
®
requesting a CSA#, you
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