TROUBLE SHOOTING
The following table provides solutions for problems you may encounter
as you use your Technivorm Moccamaster. If you do not find a solution
to your specific problem, or the problem persists after trouble shooting,
please contact your retailer or Technivorm Moccamaster Customer Ser-
vice at 1.855.662.2200.
PROBLEM
Brewer not working;
light not
illuminated
Power light is on,
but brewer is
not working.
Brew-basket is
overflowing*
Coffee tastes
weak or bitter
Brew cycle is taking
more than 4 minutes
to complete.
Water dripping
out very slowly.
Glass tube in water
reservoir is cloudy
* NOTE: Clogging and backing up of water and/or coffee in the brew-basket can occur
under any, or a combination of any, of the following conditions: the use of too finely
ground coffee, using two or more paper filters or not properly cleaning oils or grounds
from the brew-basket, or allowing coffee grounds to spill over the filter.
10
POSSIBLE CAUSE
No water present
No water present
No water present
Mineral build-up
in heating
element
Tiny hole in the
bottom is
clogged
Incorrect amount
of coffee used
in brewing
Incorrect grind of coffee
Coffee brewer needs
to be descaled
The brewer may be
clogged with mineral
deposits and needs to
be descaled
Brewer needs
to be descaled
SOLUTION
Fill the reservoir with cold water
Check to ensure brewer is plugged
into socket
See descaling instructions in manual
Rinse the brew-basket assuring the tiny
hole in the bottom is free of obstructions.
Use the provided brush or tooth pick to
remove obstruction.
Use 2 level scoops of coffee when brewing a
10 oz. cup (water up to the level indicated on
the water reservoir)
Please use standard filter grind coffee.
See descaling instruction in manual.
See descaling instruction in manual.
See descaling instruction in manual.
R