CASES
1. If the product is out our guarantee, the AID technical department will
facilitate a budget for the repair by fax or e-mail. Said budget will
need to be authorized in writing, sealed and signed, and the user will
have to satisfy the repair fee as well as the freight.
2. If the budget is not accepted a diagnosis fee will be charged. (6€)
3. Repairs have a 90 days guarantee, provided that the breakdown is
under the same concept and in the case of budgeted breakdowns
alone.un devis.
B – All the freight costs for the product will be covered by AID using only
the transportation company designed by AID following the
authorization procedure.
The expenses derived from incorrect or unjustified returns on the part of
the client will be covered by the client alone.
C – Any incidence detected at the moment of the reception of the
merchandise must be immediately notified at the AID Post-Sales
Department: maria@accesoriosdigital.com in compliance with
Article 366 from the Code of Commerce, AID will not consider
complaints about breakages, shocks or absence of boxes or pieces
24 hours after the delivery of the merchandise.
In the case of shipments originated in Canarias, Ceuta and Melilla, AID
will not pay the customs tax nor any kind of reimbursable expenses.