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PROBLEM
SOLUTION
FOOD SOILS REMAIN
ONDISHES
Be sure the dishwasher
is loaded
correctly.
Improper
loading
can
greatly
decrease
the
washing
performance.
(See "Loading
for Best Performance").
Check
filter to ensure
it is properly
installed.
Clean
it if needed.
(See "Cleaning
Instructions"
in "ULTRA
WASH ®HE Filtration
System"
for details.)
Select
the proper
cycle
and
option
for the type
of soils. The Pots 8, Pans cycle
with
the
TURBOZONE
TM
(on some
models)
option
can be used for tougher
loads.
Be sure the incoming
water
temperature
is at least
120°F
(49°C).
Use the proper
amount
of fresh detergent.
More
detergent
is needed
for heavier-soiled
loads
and hard
water
conditions.
Scrape
food
from
dishes prior
to loading.
(Do
not prerinse.)
DISHES DIRTY/SUDS
IN
DISHWASHER/CYCLE
NOT
COMPLETE
If foam or suds are detected
by the dishwasher
sensing system, the dishwasher
may not
operate
properly
or may not fill with water.
Suds can come from:
•
Using the incorrect
type of detergent,
such as dish detergent
for hand washing
dishes, laundry
detergent,
or hand soap.
•
Not replacing
the rinse aid dispenser cap after filling
(or refilling)
the rinse aid.
•
Using an excessive amount of dishwasher
detergent.
Call for service.
DID NOT SANITIZE
When the Sani Rinse option is selected, a text message in the display will indicate
whether
the "Cycle Completed
- Sanitized
Complete"
or "Cycle Complete
- Sanitization
was
Incomplete."
"Dishes Clean - Sanitization
was Incomplete"
may contain an additional
text message to
"See More Info" button or "Exit"
button when the load is NOT sanitized.
The cycle was
interrupted
in the final rinse, or the temperature
for your water
heater is set too low. Set
your water
heater temperature
to 120°F (49°C). When sanitized, the "Cycle Completed
-
Sanitized
Complete"
stays in the lower part of the display
until the door is re-latched.
DAMAGE
TO DISHWARE
Improper
loading can cause dishes to become
chipped
or damaged.
(See specific
loading
instructions
within this guide.)
CLOUDY OR SPOTTED
NOTES:
DISHWARE
(AND HARD
WATER SOLUTION)
•
Liquid rinse aid is necessary for drying
and to reduce spotting.
•
Use the correct amount of detergent.
Confirm that the cloudiness is removable
by soaking the item in white vinegar for 5 minutes.
If the cloudiness disappears,
it is due to hard water. Adjust the amount of detergent
and
rinse aid. (See "HARD WATER [WHITE
RESIDUE ON DISHWASHER
INTERIOR OR
GLASSWARE]
in "Troubleshooting.")
If it does not come clear, it is due to etching (see
below).
Be sure the incoming
water
temperature
is set at 120°F (49°C).
Try using the High Temp and Sani Rinse options.
To remove spotting,
run a vinegar
rinse through the dishwasher.
•
Wash and rinse the affected
dishware
and load into dishwasher.
Remove all silverware
and metal items. Put 2 cups (500 mL) of white vinegar
in a glass measuring
cup in the
lower rack. Run a normal cycle with the Smart Dry option turned off. No detergent
is
needed.
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