Warranty and Service
You receive a 3-year warranty for this device as of
the purchase date. Should you, in spite of our high
quality standards, have grounds for complaint please
contact our Service Hotline.
In the event that processing of your complaint is not
possible by telephone here you will receive
•
a processing number (RMA-Number) as well as
•
an address to which you can send your
product for warranty processing.
In the case of a mail-in shipment please enclose a
copy of the purchase receipt (sales slip). The device
must be securely packed and the RMA number clearly
visible. Products sent in without the RMA number
cannot be processed.
Notice
The warranty provisions cover only material
or factory defects.
The warranty is not valid for;
• worn out parts
• damage to breakable parts like switches or
rechargeable batteries.
This product is for private use only and is not intended
for commercial applications. The warranty is void in
the case of abusive and improper handling, use of
force and internal tampering not carried out by our
authorized service branch.
Your statutory warranty claims are not restricted by
this warranty.
Importer
KOMPERNASS GMBH
BURGSTRASSE 21
44867 BOCHUM, GERMANY
www.kompernass.com
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