Troubleshooting - OK. OPD 250 Manual De Instrucciones

TROUBLESHOOTING

If there are any problems during operation, please refer to the following table. If problems cannot be
solved as indicated under Solution, please contact your manufacturer.
Problem
No picture or sound
Picture but no sound • Interrupted audio
Sound but no picture • Interrupted video
Poor picture or
sound
BAD DISC displayed
Remote not working
Unit not working
NO DISC displayed
No playback of ACC/
WMA fi les
No playback of
Divx3.11/4/5/6 fi les.
IM_OPD250_171227_V03_HR.indb 31
Possible causes
• Interrupted power
supply
connection
connection
• Audio setting not
correct
• Poor DVD quality
• AV connector loosen
• Poor DVD quality
• Interrupted power
supply
• Batterries are empty
• Obstacles between the
remote control and
DVD player
• Due to electrostatic
discharge
• Poor DVD quality
• DVD was insert wrongly
• The product only
support MP2/MP3/AC3
fi les.
• The product only
support MPEG2/
MPEG4/XVID fi les.
31 31
Solution
• Ensure the power button is on.
• Ensure the power outlet is operational.
• Ensure the power cord is not damaged.
• Ensure the power plug is connected fi rmly to the
outlet.
• Ensure the audio jacks are securely connected.
• Ensure the audio connector is not damaged.
• Ensure the volume is turned up in VOUCH setup.
• Ensure you have set the player's AUDIO settings
correctly.
• Ensure you have entered the correct AV input for
your TV.
• Ensure the audio is not set to mute.
• Ensure the video jacks are securely connected.
• Ensure you have entered the correct AV input for
your TV.
• Ensure the video connector is not damaged.
• Ensure you have set the player's VIDEO settings
correctly.
• Ensure you have set the player's AUDIO settings
correctly.
• Ensure the disc is not scratched or stained.
• Ensure the AV connector or the output terminal is
not damaged.
• Ensure the disc is not warped, damaged or
deformed.
• Ensure the disc is not badly stained or damaged.
• Ensure the disc format is compatible with the
player.
• Please check whether you have tried to play a
software CD. If so, please restart the player.
• Make sure the Main units POWER button is on.
• Ensure the remote batteries are working.
• Point the remote control directly at the player's IR
sensor.
• Remove any obstacles between the remote and
the IR sensor.
• Turn off the power, and then turn it on again.
• Ensure you have put the disc on the tray.
• Ensure the disc is not upside down.
• Ensure the disc is not distorted, stained or
scratched.
• Insert media source with MP2/MP3/AC3 fi les.
• Insert media source with MPEG2 (not higher than
720 x 576)/ MPEG4 (not higher than 800 x 600) /
XVID fi les
EN EN
27/12/17 2:26 pm