EN
WARRANTY TERMS & CONDITIONS
Lora DiCarlo products are of the highest quality and come with a 1-year worldwide
manufacturing warranty for products purchased from loradicarlo.com or an
Authorized Retailer. Products purchased from an Unauthorized Retailer are
not covered under these policies. In countries mandating a longer warranty
time, Lora DiCarlo extends the warranty accordingly.
REGISTERING YOUR PRODUCT: To claim your warranty you must register
your product on loradicarlo.com and follow the instructions provided to make
a warranty claim. If approved you will receive a Return Authorization Code
(RAC) which should be included with the defective product when shipping to
the provided return shipping address. Shipping costs are non-refundable. This
undertaking is in addition to consumer's statutory rights and does not affect
those rights in any way. Please contact hello@loradicarlo.com if you have any
questions about your warranty eligibility or the registration process.
1-YEAR WARRANTY: Lora DiCarlo warrants this product for a period of one
(1) year after the date of original purchase against defects due to faulty
workmanship or materials. If you discover a qualifying defect and notify Lora
DiCarlo during the warranty period, Lora DiCarlo will, at its discretion, repair
or replace the product free of charge. The warranty covers working parts that
affect the function of the product. It does not cover cosmetic deterioration
caused by fair wear and tear or damage caused by accident, misuse or neglect.
Any attempt to open or take apart the product (or its accessories) will void the
warranty.
WARRANTY TERMS & CONDITIONS: Claims under warranty must be supported
by reasonable evidence that the date of the claim is within the warranty period.
To validate your warranty, please keep your original purchase receipt together
with these warranty conditions for the duration of the warranty period. If you
purchased your product on loradicarlo.com we already have your proof of
purchase on file. To activate your warranty, visit loradicarlo.com, login, and
register your device and follow the warranty claim process as indicated.
DISPOSAL: Disposal of old electronic equipment (applicable in the EU and
other European countries with separate waste collection systems). The
crossed-out dustbin symbol indicates that this product should not be treated as
household waste, but rather be brought to the appropriate collection point for
the recycling of electrical and electronic equipment.
Designed in Oregon, USA by Lora DiCarlo.
Manufactured by Lora DiCarlo in China.
Website: loradicarlo.com
Support: hello@loradicarlo.com