Refer to this section if you have viewing, picture, sound, remote, or startup problems with your TV.
Startup questions
Symptom
I do not hear sound at power on.
I do not see an image at power on.
There is no power.
The unit cannot be operated.
The color is strange, faded, or
misaligned.
The power suddenly turned off.
Upgrade is displayed continuously.
Troubleshooting
Remedy
Are the two speaker wires connected at the speaker and on the TV,
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and
Is the volume too low?
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Is Variable selected in Output Select?
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Are the connections to other components correct?
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Is the correct input signal source selected after connection?
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Is the correct input selected?
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Is a non-compatible signal being input?
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Is the picture adjustment correct?
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Is On selected in Audio Only?
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If, after inserting the CableCARD, you are unable to receive broadcast
service, remove the CableCARD and reinsert.
Check whether you pressed Power button on the remote control unit.
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If the indicator on the TV is off, press Power on the TV.
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Is the AC cord disconnected?
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External influences such as lightning and static electricity may cause
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improper operation. In this case, operate the unit after first turning on
the power of the TV or unplugging the AC cord and replugging it in
after 1 or 2 minutes.
Adjust the picture tone.
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Is the room too bright? The picture may look dark in a room that is too
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bright.
Check the input signal setting.
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Is the sleep timer set?
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Check the power control settings.
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The unit's internal temperature has increased.
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Remove any objects blocking vent or clean the vent.
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Verify your antenna cable is connected properly.
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Reinsert the CableCARD. If the trouble still exists after reinserting the
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CableCARD and verifying the antenna cable, contact your local cable
provider company.
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Troubleshooting