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T R O U B L E S H O O T I N G
C H A R T
Symptom
Possible Cause(s)
Motor will not operate
1. Damaged or stuck
or runs in one direction
solenoid; most likely
only
caused by not holding
the inner nut to keep the
stud from turning when
attaching wire to solenoid
2. Switch inoperative
3. Broken wires or bad
connection
4. Damaged motor
5. Solenoids not grounded
Winch will not shut off
1. Solenoid stuck "on"
Motor runs extremely hot
1. Long period of operation
2. Damaged motor
3. Damaged brake
Motor runs but with
1. Weak battery
insufficient power or
line speed
2. Battery to winch wire
too long
3. Poor battery connection
4. Poor ground
5. Damaged brake
Motor runs but drum
1. Clutch not engaged
does not turn
Winch runs backwards
1. Motor wires reversed
2. Solenoids wired incorrectly
Will not hold load
1. Excessive load
2. Worn or damaged brake
14
If a problem arises, contact your nearest
Superwinch dealer or repair center.
Corrective Action
1. CAUTION: Disengage
clutch before perform-
ing this test to prevent
powering the wire rope
drum. If a solenoid sticks
once, it is likely to stick
again and must be
replaced immediately.
Tap solenoid to free
stuck contacts. Check
by applying voltage to
the small solenoid ter-
minal. Be sure solenoid
is grounded back to
source. A solenoid that
is not stuck will make an
audible "click" when first
energized
2. Replace Switch
3. Check for poor connect-
tions. CAUTION: Always
use two wrenches
(spanners). (See Figure 10)
4. Replace or repair motor
5. Check the ground path
between battery
negative and solenoid base
1. If solenoid sticks on,
reverse direction and hold
trigger switch on until the
power lead can be discon-
nected. A safety on-off
switch is available as an
accessory
1. Allow to cool
2. Replace or repair motor
3. Replace or repair brake
1. Recharge or replace
battery. Check charging
system
2. Use larger gauge wire
3. Check battery terminals for
corrosion. Clean as
required
4. Check and clean connections
5. Repair or replace brake
1. Engage clutch
1. Recheck wiring
2. Recheck wiring
1. Reduce load or double line
2. Repair or replace brake
W A R R A N T Y R E P A I R C E N T E R S
U S A
Superwinch Inc.
Winch Drive
Putnam, CT 06260
phone: 860-928-7787
repair@superwinch.com
Electric Motor Repair
2010 North 4th Street
Minneapolis, MN 55411
phone: 612-588-4693
Berens & Associates
124 Hegenberger Loop
Oakland, CA 94621
phone: 800-540-2858
berens94621@yahoo.com
Zorko's Alternator Service
241 Wells Road
Home, PA 15747
phone: 800-468-5055
zasapw@microserve.net
Electric Motors of Iowa City
50 Commercial Court
Iowa City, IA 52246
phone: 319-354-4040
emic4040@aol.com
C A N A D A
Demand Electric
228-39th St. N.E.
Calgary, AB T2E 2M5
403-230-2709
Harold Supply
3 Southerland Ave.
Sudbury, Ont. P3C 3A7
705-761-4455
Explora Industries Ltd.
9605-5th Ave.
Edmonton, AB T6E 0B2
780-430-8591
Dayworth Sales
1 Saunders Rd. Unit 2
Barrie, Ont. 9A7 9A7
705-726-7778
Les Equipment Twin
10401 Parkway Blvd.
Ville D'Anjou, PQ H1J 1R4
514-353-1190
Buffalo Industries
251-253 Princess Street
Winnipeg, Manitoba R2C 1M1
204-942-1951
Power Plus Tool Repair
57 Millenium Ave.
Moncton, NB E1E 2G2
560-855-8665
Muskoka Auto Parts
11 King William St.
Huntsville, Ont. P1H 2K8
705-789-2321
Lou Dennis Auto
Hiway 11 South
Sundridge, Ont. P0A 1Z0
705-384-5345
Outdoors Plus
128 Regional St.
P.O. Box 1349
Port Aux Basques, NF A0M 1C0
709-695-7533
Bobcaygeon Auto and Marine
91 Main St.
Bobcaygeon, Ont. K0M 1A0
705-738-2317
MAP Bracebridge
19 Taylor Rd.
Bracebridge, Ont. P1L 1W3
705-645-8785
MAP Fenelon Falls
165 Lindsay St.
Fenelon Falls, Ont. K0M 1N0
705-887-6232
Central Electric Motor Rewind
#1-1960 Windsor Rd.
Kelowna, NC V1Y 2Y3
250-860-4415
jnelsoncentral@netscape.net
Delta Tool Repair Limited
114-7533, 135th St.
Surrey, BC V3W 0N6
604-591-3230
Ted's Power Tool Repair
426-44th St. East
Saskatoon, SK S7K OW1
306-934-6155
Bob's Electric Truck Servise
845-B Macdonald Ave.
Regina, SK S4N 2X5
306-721-4148
Off Road Canada
251-12th St. "B" North
Lethbridge, AB T1H 2K8
403-327-7722
Gary's Starter & Alternator
P.O.Box 7 Site 4
RR 1 Mount Uniacke B0N 1Z0
Contact: Gary Thorne
902-757-2388
Power Blitz Mftg. & Maintenance
577 Edgeley Blvd. Unit 6
Concord, Ont. L4K 4B2
905-669-8209
ali@powerblitz.com
Bruce's Recreaction
92 Balbo Dr.
Shoal Harbour Nfld A5A 4A8
709-466-3355
Atlantic Recreation & Marine
5 School St.
Sydney, Nova Scotia
B1S 3G1
902-567-1697
sbidart@thearm.ca
U N I T E D K I N G D O M
Superwinch, LTD
Abbey Rise, Whitchurch road
Tavistock, Devon PL19 9DR
+44 (0) 1822 614101
W O R L D W I D E
Contact your Local
Superwinch Distributor or callSuperwinch.
15
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