The buyer will then receive further information about the processing of the warranty claim, e.g. where
they can send the product and what documentation is required.
A warranty claim shall only be considered if the buyer can provide Beurer, or an authorised Beurer part-
ner, with
– a copy of the invoice/purchase receipt, and
– the original product.
The following are explicitly excluded from this warranty:
– deterioration due to normal use or consumption of the product;
– accessories supplied with this product which are worn out or used up through proper use (e.g. batteries,
rechargeable batteries, cuffs, seals, electrodes, light sources, attachments and nebuliser accessories);
– products that are used, cleaned, stored or maintained improperly and/or contrary to the provisions of
the instructions for use, as well as products that have been opened, repaired or modified by the buyer
or by a service centre not authorised by Beurer;
– damage that arises during transport between manufacturer and customer, or between service centre
and customer;
– products purchased as seconds or as used goods;
– consequential damage arising from a fault in this product (however, in this case, claims may exist aris-
ing from product liability or other compulsory statutory liability provisions).
Repairs or an exchange in full do not extend the warranty period under any circumstances.
For users/patients in the European Union and identical regulation systems (EU Medical Device Regulation
(MDR) 2017/745), the following applies: If during or through use of the product a major incident occurs,
notify the manufacturer and/or their representative of this as well as the respective national authority of
the member state in which the user/patient is located.
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