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Warranty Procedure

The Purchaser shall deliver prepaid the supposed faulty part to DIRNA, S.A.: c/
Francisco Alonso, 6 o 28806 Alcalá de Henares. MADRID. This delivery shall include
a copy of the warranty form or copy of the customer invoice and a description of the
defect observed. Once accepted the warranty by DIRNA's Technical Department the
good affected shall be replaced or repaired free, depending on DIRNA's Technical
Department determination.
Prices
Taxes not included.Prices are subject to modifications without any prior notification.
Methods of Paymen
If there is no Credit Account, the method of payment shall be by cheque or by bank
transfer prior to delivery of goods. To maintain a Credit Account with DIRNA, S.A., the
Purchaser must agree with these General Terms and shall fulfill all data shown on Credit
Account Opening application form, banking account number and address included.
PAYMENT shall be due on or before thirtieth day from date of invoice by negotiable
receipt accepted in a Credit Entity or bank transfer.
For the purposes of assessing commercial credit, DIRNA S.A. can request information
on the customer's financial position over the last 2 financial years once the credit has
been formalised. Any other payment term resulting on a delay on due date shall support
a charge in favour of DIRNA, S.A. equivalent to 1% monthly. DIRNA, S.A. shall have
to agree in writing these proposed terms.
Unpaids
Any unpaid receipt shall revoke the Credit Account and DIRNA, S.A. may start legal
steps. The above mentioned 1% monthly shall be applicable and expenditures caused
by the unpaid receipt shall be charged to the Purchaser.
No variation or modification of these terms shall be valid or effective unless DIRNA,
S.A. agrees in writing to such variation or modification signed by one authorized
manager from DIRNA, S.A.
Inscrita en el Registro Mercantil de Madrid, Tomo 5.707, General 4.778, Sección 3ª, Folio 74, Hoja 46.680, Inscripción 1ª CIF ESA-28634236
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