Symptoms
Ice is not dispensed.
Water does not come
out.
Water tastes strange.
Reason
Unable to hear the sound of ice
coming out?
Is the ice path blocked? (You
can check the ice passage by
separating the ice bin.)
The supply valve may be
turned off? (For Plumbed
models Only)
The water dispenser tank
may be empty? (Non plumbed
models only)
Is the water supply valve
closed? (For Plumbed models
Only)
Are you using unfiltered water?
Is the taste of water different
when comparing it with
the taste of water from the
previous water purifier?
Has it been a long time since
you installed and replaced the
filter?
Have you flushed out the filter
properly in the initial stage
after installing it?
Has the purified water or cold
water not been used for an
extended period of time?
Solution
• In the control panel, select the
modes for cubed ice and crushed ice
alternately to dispense the ice.
• Ice may not be dispensed properly
if the ice passage is blocked. Check
the ice and clean the ice path
regularly.
• Open the water supply valve.
• Fill the water dispenser tank.
• Open the water supply valve.
• Unfiltered water can contain a large
amount of various heavy metals
or foreign substances, so the filter
may be clogged in the early stage
regardless of the life of the filter.
• Has the purified water or cold water
not been used for an extended period
of time?
• If an expired filter is used, the
purification performance may decline.
It is recommended to replace
the filter according to the filter
replacement period.
• When you install or replace the filter
for the first time, you need to remove
air and activated carbon residue from
inside the filter. Use the appliance
after dispensing and discharging
approximately 5 litres of purified
water from the dispenser by pressing
the water dispensing lever. (Activated
carbon is harmless to humans.)
• The taste of old water may change
due to bacterial growth. Use the
product after dispensing and
discharging approximately 5 litres
(approximately three minutes) from
the water dispenser.
EN
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