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Troubleshooting Guide for Stack-and-Shred
QUESTION
1
The shredder will not
start.
2
There are documents in
the autofeed chamber
but the shredder has
stopped running.
Tel. 800-541-0094
www.Swingline.com/ConsumerCare
8
TM/MC
ANSWER
a
Check power switch on the back of the machine is turned on.
b
Check that the Auto button (
has been pressed or the switch is in the Auto position and the
power switch on the back has been turned on.
Note: The Auto button (
80X) light turns off after 2 mins of
non-use. The shredder wakes up automatically if paper is in the
autofeed chamber or fed into the manual feed slot
c
Is the "bin door/ loading door open" indicator light red
(
)? Make sure both the loading door and the bin
door are closed.
a
Is the cool-down indicator light red (
shredder to cool down. Shredding will resume automatically
after the shredder has cooled down.
b
If the "bin door/ loading door open/bin full" indicator light is red
(
), empty the bin. Also check to see if the loading door
and bin doors are closed. Shredding will resume automatically.
Is the jam indicator light red (
c
unable to clear a jam even after the automatic jam clearance
cycle. Use the manual reverse button (
from the cutters. Open the lid and remove the offending papers.
d
If there are crumpled sheets in the stack, they may not feed
properly. It is recommended that you feed them through the
manual feed slot.
e
If there are multiple folded sheets in the stack, unfold the
sheets before placing them back in the stack or feed through
the manual feed slot.
f
If there are unopened envelopes in the stack, remove them,
open the envelopes and lay the contents flat into the autofeed
chamber, unfolding any folded sheets. Envelopes can be
shredded through the manual feed slot.
g
Examine the rollers, if they are covered with paper dust, clean
them with a dry cloth.
FOR ADDITIONAL INFORMATION ON WHAT TO SHRED THROUGH AUTO FEED AND WHAT TO SHRED
VIA MANUAL FEED SLOT, PLEASE SEE SECTION IN THE MANUAL ON 'SHREDDING CAPABILITY'
ProSource Packaging, Inc. - 14911 Stuebner Airline Rd. Ste. A - Houston, TX 77069
Phone: (281) 453-8801 - www.machine-solution.com
175X
TM
TM
100X, 250X, 500X & 750X)
)? If so, allow the
)? If so, the shredder was
) to back out paper
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