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English
NOISE/SOUND
Question
Why does the parent
unit and/or baby unit
produce a high-pitched
noise?
How can I mute the
sound?
Why don't I hear a
sound? Why can't I hear
my baby cry?
Why does the parent
unit react too quickly to
other sounds than my
baby makes?
Why does the parent
unit make a buzzing
sound?
How long will the lullaby
song be played by the
baby unit?
Answer
The parent unit and baby unit may be too close to each other. Make sure
the parent unit and the baby unit are at least 2.5 meters / 8.2 feet away
from each other.
The volume of the parent unit may be set too high. Decrease the volume of
the parent unit.
For causes of a beeping sound from the parent unit, see the FAQ "Why does
the parent unit beep?"
Mute the device by pressing the bottom part of the control button. When
the volume bar on the screen is completely empty, the volume is muted.
The volume of the parent unit may be set too low or may be switched off.
Press the top part on the control button to increase the volume level.
Perhaps the parent unit is muted, unmute the device by pressing the top
part of the control button and adjust the volume.
The sensitivity is set too low, adjust the sensitivity in the parent unit's menu
to a higher level.
The baby unit may be too far away from your baby. Make sure the baby unit
is not further than 1.5 meters/ 5 feet away from your baby for optimal sound
detection. Closer than 1 meter /3.5 feet increases strangulation hazard.
The baby unit also picks up other sounds than those of your baby. Move
the baby unit closer to the baby (but observe the minimum distance of 1
meter/ 3.5 feet).
The sensitivity level may be set too high. When your baby makes soft
sounds, the sensitivity has to be higher. However, the louder your baby
sounds, the lower the sensitivity level can be set. You can change the
sensitivity of your baby monitor on the parent unit's menu.
Interference may occur when the parent unit is out of range of the baby
unit. Interference may also occur if there are too many walls or ceilings
between the parent unit and the baby unit or when other 2.4 GHz wireless
devices are switched on (e.g. microwave, Wi-Fi router).
Put the parent unit in a different place, closer to the baby unit, or switch off
other wireless devices.
If this answer does not help you, check the other FAQ on " Why does the
parent unit and/or baby unit produce a high-pitched noise?"
Once you select a lullaby, it will be continuously repeated for approximately
15 minutes. In case you want to play all songs that are available, select the
last option in the lullaby list.