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Storage/Winterization
● Put the unit out of operation at water temperatures below 46 °F (8 °C) or, at the latest, when freezing temperatures are
to be expected.
● Thoroughly clean the unit, check for damage.
● Ensure that the storage place is inaccessible to children.
Wear parts
The impeller unit is a wear part and is excluded from the warranty.
Disposal
Do not dispose of this unit with domestic waste! Disable the unit beforehand by cutting off the cables. Further
information about the recycling of this product can be obtained from your local municipal authority.
Troubleshooting
Issue
Cause
The unit is not
Power supply not connected
performing
its suction
Impeller blocked, shaft broken
function
Pump is not completely submerged
Insufficient
Pump screen clogged
flow
Pump is not completely submerged
Pump overload. The flow is
automatically stopped to protect
the pump.
Impeller assembly of pump worn
Nozzle clogged
Unit switches
Excessive soiled water
off after a
Impeller blocked, shaft broken
short running
period
Water temperature too high
Lights do not
Power supply not connected
turn on
Sensor blocked
Questions, problems, missing parts?
Before returning to your retailer, call us at 1-866-627-3435, 8 a.m.-6 p.m., EST, Monday-Friday, or
email us at customercare@oase-livingwater.com. Or visit our website at www.oase-livingwater.com
Solution
Connect pump to power supply, check the supply lines to make
sure the voltage is correct
Remove the inlet screen and/or pump cover, and impeller
housing to expose the impeller. Turn the impeller to ensure that it
is not broken or jammed by debris. Also check to make sure that
the ceramic shaft or bearings are not broken.
Place the unit bellow water, make sure it is floating.
Clean
Place the unit bellow water, make sure it is floating.
○ Clean the pump housing and impeller assembly
○ Reduce the ambient temperature (e.g. ensure that the specified
water temperature is adhered to, avoid direct sunlight)
Replace impeller assembly for pump
Clean
Clean impeller housing, bearing and impeller assembly
Remove the inlet screen and/or pump cover, and impeller
housing to expose the impeller. Turn the impeller to ensure that it
is not broken or jammed by debris. Also check to make sure that
the ceramic shaft or bearings are not broken.
Maximum water temperature: +95° F (+35 °C)
Connect transformer power supply, check the supply lines to
make sure the voltage is correct
Check that the sensor faces up and is not covered by dirt or
debris
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