TEMPERATURE AND MOISTURE
PROBLEM
POSSIBLE CAUSE(S)
Refrigerator or
Temperature control is not set low enough
freezer is too warm
Doors opened frequently or left open
Warm food added recently
The space between the back of the
refrigerator and the wall is too close.
Items against back of compartments are
blocking proper airflow
Refrigerator or
Temperature control is set too low
freezer is too cold
Moisture on
High humidity
exterior/interior of
refrigerator
Doors opened frequently or left open
Open container of water in refrigerator
Frost or ice crystals
Freezer door left open or opened frequently
on frozen food
Items blocking freezer air vents and
preventing proper air flow
Ice dispenser door stuck open.
Food freezing in
Food placed too close to the air vent
refrigerator
Temperature control set too cold
ICE AND WATER
PROBLEM
POSSIBLE CAUSE(S)
The ice maker is
Ice maker is not turned on
not producing ice,
New installation
enough ice, or
hollow cubes
Kink in the water line
Water filter clogged or installed incorrectly
Inadequate water pressure
Dispenser is not
Not connected to water supply or water
operating properly
shutoff valve not opened
Recently removed the door
Inadequate water pressure
Refrigerator door is not closed completely
Water is leaking
Glass is not held under the dispenser long
from the dispenser
enough
New installation or recently replaced water
filter
Water from the
Water has not recently been dispensed
dispenser is warm
Recently dispensed a large amount of water
Refrigerator is not connected to a cold water
pipe
FOR MORE HELP, VISIT HAIER.COM OR CALL THE CONSUMER HELP LINE AT
1-877-377-3639.
SOLUTION
Adjust the compartment to a colder setting; allow 24 hours for the
temperature to adjust.
Keep door closed / Check that a package is not preventing door from
closing.
Allow time for food and refrigerator to cool.
Allow 2" (5 cm) space between the back of the refrigerator and the
wall.
Store items only inside the trim of the glass shelves; don't place
items against sides of the compartments or directly in front of any
vents.
Adjust temperature in the compartment to the next warmer setting;
allow 24 hours to adjust.
This is normal. Dry surface and adjust temperature to slightly colder
setting.
Keep door closed. Check that a package is not preventing door from
closing.
Cover or seal container.
Adjust the temperature to a warmer setting; allow 24 hours to adjust.
Move items away from rear wall.
Check for obstructions.
Move items away from back and top of the refrigerator.
Adjust the temperature to a less cold setting.
SOLUTION
Make sure the ice maker switch is in the ON position.
Wait 24 hours after installation for ice production to begin.
Straighten the water supply line.
Remove the water filter and operate the ice maker. If ice volume
improves, the filter may be clogged or incorrectly installed. Replace
water filter, or install it correctly.
Contact a licensed, qualified plumber.
Connect refrigerator to a water supply and turn the water shutoff
valve fully open.
Make sure the dispenser water tubing and wire harness have been
properly reconnected.
The water pressure to the home determines the flow from the
dispenser. The water pressure must be at least 35 psi (241 kPa).
Check for obstructions, and close the door firmly.
Hold the glass under the dispenser 2 to 3 seconds after releasing
the dispenser lever. It is normal for the dispenser to continue to
dispense a couple drops of water after the lever is released.
Flush the water system by dispensing water for 5 minutes.
The first glass of water may not be cool . Discard the first glass of
water.
Allow 24 hours for water to cool completely.
Make sure the refrigerator is connected to a cold water pipe.
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